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This rating includes all service center reviews, with more weight given to recent reviews.
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1,924 Reviews of Yonkers Kia - Service Center
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Verified Customer
March 01, 2021
I was very disappointed to see that many people did not wear masks. Also, I was told a head of time that my issue could be resolved in 15 minutes and it took an hour and 15 minutes. wear masks. Also, I was told a head of time that my issue could be resolved in 15 minutes and it took an hour and 15 minutes. More
by ken
Employees Worked With
Jeff
March 01, 2021
Excellent in every aspect. Jeffery was unrelenting in making sure I was taken care of perfectly. His ability to communicate and anticipate was astounding. Perfect. making sure I was taken care of perfectly. His ability to communicate and anticipate was astounding. Perfect. More
by bratz369
Employees Worked With
Jeffery ??, Efrain Barcos, Mikhail Kopilovich
February 28, 2021
The dealership provided excellent service it just seemed that they overbooked appointments that day. I was there for 2 and 1/2 hours and only had an oil change and tire inspection done for work. But I was that they overbooked appointments that day. I was there for 2 and 1/2 hours and only had an oil change and tire inspection done for work. But I was very pleased with the way I was treated while there. Very courteous and professional! More
by PMANG51
February 26, 2021
I love Yonkers Kia dealership!! I am always met with top notch customer service. I'm usually in and out in know time flat. I've been using Yonkers Kia for years. I had one incident where I didn't realize notch customer service. I'm usually in and out in know time flat. I've been using Yonkers Kia for years. I had one incident where I didn't realize I was supposed to give my ticket to the customer rep inside the office and I sat for hours until I finally went up to the counter and found that I was supposed to give the ticket to the customer services rep. The rep was Darlyn who took care of me right away. The next time I went back to the service department they made sure to say, "Take this ticket inside and give it to Darlyn. Darlyn is on point!! She loves her job and is kind, caring and attentive to everyone!! More
by adriane.hill39
February 26, 2021
I am very please with the outcome of the sales department. They have helped to make a great decision on my next lease which I am very pleased with. Thank you Kia department. They have helped to make a great decision on my next lease which I am very pleased with. Thank you Kia More
by angcomp
Employees Worked With
Shannon Lemon
February 25, 2021
Always timely and professional and gives great advice about your vehicle. Provides all the information done to your car and resets your car settings so you know when to come back for service. about your vehicle. Provides all the information done to your car and resets your car settings so you know when to come back for service. More
by RENEEBRANDYM
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
February 24, 2021
Lou Gashi made my trade in vehicle to a brand new upgrade vehicle very easy going and stress free. He worked proficient, quick and extremely stress free .While walking me through the entire process. He was v vehicle very easy going and stress free. He worked proficient, quick and extremely stress free .While walking me through the entire process. He was very direct and to the point clearly explaining all my opinion to me. While always looking out for my best interest through out the whole process.I wiThis is my 5th car purchase through this Kia dealership. I will definitely keep coming back. I will also keep referring my family and friends to shop here . Tell to ask for him directly . Always a very satisfied customer. More
by Benelda5702001
February 24, 2021
Darlyn is an asset to your Dealership. From the moment she answers the phone, she does all she can to make servicing my car convenient and comfortable. she answers the phone, she does all she can to make servicing my car convenient and comfortable. More
by sbennett47
