Yonkers Kia - Service Center

My experience has always been great. Very friendly, professional and efficient. Keep up the good service. I haven't had any complaints sine I've been getting my service done here. professional and efficient. Keep up the good service. I haven't had any complaints sine I've been getting my service done here. More

Once again was told something was done, but it wasn't done. Really makes me wonder if anything was done at all. It's the same story as before. I was told that a tire rotation was done. It wasn't. I done. Really makes me wonder if anything was done at all. It's the same story as before. I was told that a tire rotation was done. It wasn't. I ended up doing it myself. Also found that my tires were over inflated. The tires on my Optima should be at 34 lbs, and they were. I checked them before I drove to the dealership that morning and they were at 34. When I checked them the next day after having it serviced they were at 37. More

The service here was not what I would have expected during this pandemic no one in the service department was wearing masks nor did they sanitize my vehicle when they were finished. during this pandemic no one in the service department was wearing masks nor did they sanitize my vehicle when they were finished. More

The person that set up my appointment was extremely unprofessional. Also, service member asked about the reasoning for bringing my vehicle but, failed to accurately listen to what i was saying. Lastly, unprofessional. Also, service member asked about the reasoning for bringing my vehicle but, failed to accurately listen to what i was saying. Lastly, please inform your employees that they should be wearing their mask at all times while INDOORS. Just because one is standing behind plexiglass does not mean transmission is non existent. The plexiglass doesnt contain your staff in a confined space so please address that. They might not care about themselves but they can surely spread in to others who do and are vulnerable. More

I had a very nice experience getting my car serviced and that was based on the knowledge and hard work of Efrain and the service department… Thank you that was based on the knowledge and hard work of Efrain and the service department… Thank you More

They were able to accommodate me at a time when my inspection was about to expire. It was very appreciated and expected based on past service. inspection was about to expire. It was very appreciated and expected based on past service. More

I always fell like family when I come to Yonkers Kia. Efrain is always friendly and knowledgeable and help; I have been with Yonkers since I buy my car. Efrain is always friendly and knowledgeable and help; I have been with Yonkers since I buy my car. More

I always feel like family when I come to yonkers Kia. Darlyn is always very knowledgeable and helpful. I’ve been with Yonkers Kia for about 10 years already. 4th car ! Loyal customer Darlyn is always very knowledgeable and helpful. I’ve been with Yonkers Kia for about 10 years already. 4th car ! Loyal customer More

Poor Customer service and communication made a appointment for a recall of the abs brake module on 2/20/21 At 10:00 am when I arrived I was told that Kia`s computer system for recalls was down An appointment for a recall of the abs brake module on 2/20/21 At 10:00 am when I arrived I was told that Kia`s computer system for recalls was down And that they could not service My recall ,I spoke to the service Manager and ask him why I didn't, get a call to cancel He didn't have a answer for Me. He then made a appointment for 2/27/21 for 8:45 am when I Arrived they told the Kia computer system was down Again. after I made some noise in the service center the Manager all More

Oil Change and Tire Rotation was 2 1/2 hours, Car was washed still was dirty, worker left dirty rubber glove on top of cup holder in front seat. washed still was dirty, worker left dirty rubber glove on top of cup holder in front seat. More