Yonkers Kia - Service Center

Friendly and fast service . They even provided a ride while waiting. Efrain was excellent and thorough. I am from out of state and as a first time visitor they were very accommodating. while waiting. Efrain was excellent and thorough. I am from out of state and as a first time visitor they were very accommodating. More

I want to mention Darlyn Davis service advisor, she is very professional and very very knowledgeable. She explained in details the problem and advised me for future services for my car. She is very helpf very professional and very very knowledgeable. She explained in details the problem and advised me for future services for my car. She is very helpful. I will definitely go back to Yonkers Kia. More

Yonkers Kia is an awesome place to get my kia fixed. I have had several cars in my time and have never experienced service like Yonkers Kia. I want to thank Jeff and the technician and the rest of the st have had several cars in my time and have never experienced service like Yonkers Kia. I want to thank Jeff and the technician and the rest of the staff for a great service. More

Excellent service and all the folks there were happy to assist in any way they could. Juan was very kind showing me several cars on a very cold day! assist in any way they could. Juan was very kind showing me several cars on a very cold day! More

Excellent customer service. Everyone, especially Jeffrey Garceau, were very accommodating and profesional. Excellent experience. I truly enjoyed the personalized attention and the coffee. Great service. Garceau, were very accommodating and profesional. Excellent experience. I truly enjoyed the personalized attention and the coffee. Great service. More

Efrain Barcos is great to deal with when getting my Sedona and my wife Soul serviced . I do not know his name but the man that works talking in the cars for service in the early morning does a great j Sedona and my wife Soul serviced . I do not know his name but the man that works talking in the cars for service in the early morning does a great job More

On 3/9/2021 I brought my 2016 Sorento (only 18,923 miles on my car) in for service - NYS inspection and an oil/filter change. After these services were done I was told by Jeffrey Garceau - service advisor on my car) in for service - NYS inspection and an oil/filter change. After these services were done I was told by Jeffrey Garceau - service advisor – that it is recommended that my coolant should be changed because my car is over 5 year old. I guess the mechanic did not actually check my coolant because I had it changed on 9/25/2019 at 16,395 miles. I had my previous service reports with me which I mentioned to Jeffrey. If I just let him change the coolant I would have paid for an unnecessary service. Was this just a simple mistake??? Also Jeffrey tells me that come this fall I will need new tires (all 4 ) they are now rated 4 out of 10 - it is recommended that my v belt needs to be changed ( I have about 19,000 miles on my car) and my old brake fluid needs to be replaced. Were these recommendations made based on actually looking at my car or just based on the age of my car like the coolant. On 3/11/2020 I had by front brakes replaced (at 17, 390 miles) and on 10/26/2020 I had my rear brakes replaced ( 18,340 miles). Now months later I am told that my old brake fluid needs to be changed. My questions are did they actually change my front and back brakes when they said they did and wouldn’t they have checked the brake fluid either of these times to see if good. Just a question. Because of these concerns mentioned above I took my car to an outside mechanic on 3/23/2021 who said that my car was in good shape except that the only thing I needed was a gallon of washer fluid and THAT I NEEDED AN OIL/FILTER CHANGE which he did. I was surprised because I paid for an oil/filter change on my visit on 3/9/2021. What did they actually do on my last visit??? Now I have to question everything that was done or not done on that day and previous visits. I am writing to you to bring this information to your attention and also I am requesting a refund (not a credit) of the cost of the oil/filter changed which I paid for but did not receive. Please mail the refund to me. THIS IS AN EXAMPLE WHY CAR DEALERSHIPS IN GENERAL HAVE SUCH A POOR RATING. I would appreciate your thoughts on these issues. Bob Williams 914-968-7749 Commuter11@aol.com More

I had a great experience at Kia Yonkers. Scheduling an appointment online was a breeze. The process at arrival was efficient. The staff there were all courteous and professional. Amir was great. He ex appointment online was a breeze. The process at arrival was efficient. The staff there were all courteous and professional. Amir was great. He explained to me what was going to be done and told me about a recall (which I had to come back for). I waited in the customer area and the entire process took a few hours (was expected). I will be using them for my Kia maintenance needs and I highly recommend them. More

The service team were quick and efficient. The aspects of my service was explained thoroughly and all my questions were answered. The dealer has done a great job in catering to customer's needs while we wait my service was explained thoroughly and all my questions were answered. The dealer has done a great job in catering to customer's needs while we waited for service to be completed. More

Best car dealer in NY. If you are looking to buy a new or used car, this the perfect place to go because you will find great deals. used car, this the perfect place to go because you will find great deals. More