Yonkers Kia - Service Center

Employees walking around or thru the waiting area with no mask on, showing a clear lack of concern for customers safety. Not only do I find it to be unsafe, but disrespectful to customers are required to we mask on, showing a clear lack of concern for customers safety. Not only do I find it to be unsafe, but disrespectful to customers are required to wear and remained masked while we are in the establishment. More

Thanks for all the help and the speedy work done at Yonkers Kia Service! Hope to always do my Kia service with Yonkers! Great job guys! Yonkers Kia Service! Hope to always do my Kia service with Yonkers! Great job guys! More

Thank you for amazing service always, I really wish you guys had a consistent phone number,I feel like when I google it, the number is different and the answering service is not helpful. guys had a consistent phone number,I feel like when I google it, the number is different and the answering service is not helpful. More

If you do not have courtesy drop off at certain times, you should mention that when I make the appointment. Service tech was distracted and added a spark plug change for no reason. I did NOT request any you should mention that when I make the appointment. Service tech was distracted and added a spark plug change for no reason. I did NOT request anything related to spark.plug. When I asked your service tech Jeffrey if you offer complimentary car wash...he was indifferent and just noded instead of saying yes or no....very rude. Darlyn is the only saving grace you have...she's amazing! I won't be coming back to Kia Yonkers again. You just lost a loyal customer. More

Darlyn is the best! Would prefer no going so many times for the same thing but overall the service was good. Hope this helps thanks for the same thing but overall the service was good. Hope this helps thanks More

Fast appointment, professional service, clean and comfortable lounge. I drive all the way from Brooklyn to Yonkers and received great service. I'm willing to take that drive again. comfortable lounge. I drive all the way from Brooklyn to Yonkers and received great service. I'm willing to take that drive again. More

I waited 2 and a 1/2 hours for an oil change and inspection. I was upset that I waited that long. I waited and left when it was done and there was no inspection sticker put on my car. I had to go ba inspection. I was upset that I waited that long. I waited and left when it was done and there was no inspection sticker put on my car. I had to go back and get it put on. When I left I realised there wasn't a service Sticker for my next oil change I called them and they told me they don't put that on the car anymore that it's set up in your car and mine was not reset. When I bought the call Last year I was unable to contact my sales person Julio. Left messages and he never called me back. They never explained anything to me or set up my new vehicle. When they dropped off the car to me to pick up the old lease I ask them to Take off the old wheel locks to put him on my new vehicle and they told me that they would not fit which I knew was a lie. I am very disappointed with Kia. I am so sorry I did not go to Hyundai that is where my friend suggested I go. She got her new vehicle and loves it and was explained everything.. She loves her dealership and never waits almost 3 hours for an oil change. More

Jeffrey Garceau is the best service rep ever. He took care of my vehicle and did his very best to make me comfortable the entire time. the dealership was clean and orderly and everyone was extremely kind care of my vehicle and did his very best to make me comfortable the entire time. the dealership was clean and orderly and everyone was extremely kind and professional. More

I was surprised by the kind service that I experienced at this Kia service station ....I was in and out in 1 hour Thank you Jeff this Kia service station ....I was in and out in 1 hour Thank you Jeff More

Excellent service very nice cordial people. They make the time go very quickly. Very helpful allot of information, but presented in a simple way . Easy time go very quickly. Very helpful allot of information, but presented in a simple way . Easy More