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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews

1,928 Reviews of Yonkers Kia - Service Center

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July 07, 2021

too long for service. You overbook and have to wait at least 2 hours for an oil change. Terrible customer service!!!!!!!!!!!!!!!!....................will go somewhere elseg More

by SALBELL7
Customer Service
Recommend Dealer
No
Employees Worked With
Efrain Barcos
Jul 07, 2021 -

Yonkers Kia responded

SALBELL7, Please accept our apologies. We value and respect your time. It has been very, very busy lately, but that is not an excuse, just a reality that we recognize. We are working on a solution to open a new location with much more room and more service bays, so please don't give up on us during our growing pains. We do appreciate you and hope that you'll keep watch for our upcoming announcement when all of the proper procedures have been settled for this move. Our best to you.

July 07, 2021

The entire experience was better than advertised. I will always bring my Telluride here for any service including oil changes and regular maintenance. A job well done. More

by german.santana172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
July 07, 2021

Good afternoon Excellent service and your front desk is Good afternoon Excellent service and your front desk is exceptional very attentive to not only me to all customers. I would definitely purchase my More

by Jgonz10167
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
July 07, 2021

I was able to book a late day emergency appointment with no problem. The staff were courteous and helpful. They even washed my car, something I was not expecting! Thank you Yonkers Kia! More

by atd0554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ms. Davis
July 07, 2021

Im a long time time customer no I’m a long time family member. We all know each other by name love the service great More

by sistamw115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn
July 06, 2021

Service was excellent and very quick, no issues so far after the replacement of engine. Efrain Barcos was exceptional throughout the entire process! I will be returning soon to trade in my vehicle for a S More

by braveup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
July 04, 2021

I only interacted with Darlyn Davis and she was very helpful! More

by Suzy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn Davis
July 03, 2021

They have excellent service and knowledge of the Kia cars. Ephrain is especially professional and knowledgeable. More

by smithkaren646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who write the tag and checks your car upon arrival , Efrain Barcos
July 03, 2021

Great service. Great coffee. Nice area to wait. Pleasant and helpful More

by AJIRI.BEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna? Not sure her name. Receptionist at the service department, Levi Ortiz
Mar 08, 2022 -

AJIRI.BEST responded

Great service

July 02, 2021

I trust the service department at Yonkers Kia. They always do right by me. Efrain is a delight to deal with. I have used this service department exclusively since I bought my car (new) from them More

by suro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
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