Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,927 Reviews of Yonkers Kia - Service Center
Sort by
August 21, 2024
I find Yonkers Kia service to be a customer friendly and quality driven center. I rate it highly. quality driven center. I rate it highly. More
by happy525river
Verified CustomerEmployees Worked With
August 21, 2024
I think the dealership is good, but there’s always room for improvement. They need more people like Darlyn. She’s always helpful and knowledgeable about your vehicle. for improvement. They need more people like Darlyn. She’s always helpful and knowledgeable about your vehicle. More
by larroyo522
Employees Worked With
August 21, 2024
Up until recently I have received excellent service at Yonkers Kia. June 18, 2024 I took my car in for a NY car inspection, $1,500s later and 3 tickets for expired inspection I realized that they never pu Yonkers Kia. June 18, 2024 I took my car in for a NY car inspection, $1,500s later and 3 tickets for expired inspection I realized that they never put the inspection sticker on the car. When I went back to the service center, I was told that the inspection machine wasn't working the day I came in and that someone was supposed to tell me. I have tickets totaling in the amount of $225 and have been bounced around the service station with promises to pay the tickets only for the tickets to not be paid and the fines increasing. Darlyn Davis has been amazing, however, apparently this situation is out of her hands. More
by adriane.hill39
Employees Worked With
August 21, 2024
JESSICA and ADREAN are GOD AWFUL PEOPLE. I've been calling them for days and no one picks up or even return your calls. I came in on a Tuesday for a check engine light was charged a $200 di I've been calling them for days and no one picks up or even return your calls. I came in on a Tuesday for a check engine light was charged a $200 diagnostics fee and by Thursday, the check engine light came back on. ADREAN had the nerve to tell me I would have to pay another diagnostics fee. I said for what, the car was just serviced he said if there is another problem, they would have to charge me. I called both him and Jessica and discuss the situation and I am still waiting on a call from two weeks ago. The only person worth going there for is Darlyn or JeanCarlo. Darlyn is the sweetest person at the service center even when she's delivering bad news. She respects your time and understands where the consumer is coming from. The lack of professionalism from Jessica and Adrean is INSANE. I understand you don't want to deal with an angry customer but not returning someone's call and just ignoring them is just disrespectful and RUDE. Also, this isn't my first problem with Adrean, I asked him for a DIRECT NUMBER because I needed to pick up my car another day KIA serviced it and he tells me to call the general number and someone would pick and what happens........... NO ONE PICKS UP THE PHONE OF COURSE. I had to take an uber home, an uber to work and an uber to the yonkers kia service department. Again, if you have to go to yonkers kia only deal with Darlyn or JeanCarlo. Jessica and Adrean are not professional at all. I hope someone treats them, the way they treated me with their customer service skills and see how they like it!!! If it weren't for me getting a new engine, I would never deal with them again. More
by Ms. Brown
August 18, 2024
Quick, courteous and efficient service! Very friendly workers and the car wash is much appreciated! Very friendly workers and the car wash is much appreciated! More
by MLKNACKS
Employees Worked With
August 18, 2024
Went to my first service for a recall and the staff was friendly and checked me in quickly. They addressed the recall in a timely manner and had my telluride within a couple of hours. The facility is very friendly and checked me in quickly. They addressed the recall in a timely manner and had my telluride within a couple of hours. The facility is very clean and waiting room is large and roomy. More
by brooklynbud
Employees Worked With
August 18, 2024
Sold me the car with over price and now refused to trade in if i want a new car in if i want a new car More
by engmohamedmoheb
Employees Worked With
