Yonkers Kia - Service Center

I reluctantly post this review, because this service center is close to my house and up to now seemed perfectly okay. I brought my EV6 in for recall SC327 on 12/17/2024. They said the recall service w center is close to my house and up to now seemed perfectly okay. I brought my EV6 in for recall SC327 on 12/17/2024. They said the recall service was performed. Since then, I have received two letters from KIA saying that the recall is still open on my car. I checked the NHTSA site every other day, and it says the recall is still open. I checked the Kia owner's portal and it says the recall is still open. I left several messages through the service center's web site and they haven't even acknowledged receipt of my messages. I have read that using an OBD2 scanner will show me whether or not they updated the firmware, but I don't have one. I have no way to verify that the recall was actually performed. More

I had a great experience, the issue I had was solved at my expectations and was able to get an appointment fast. my expectations and was able to get an appointment fast. More

Great customer service. Staff is friendly and personal. Had my first maintenance service and it was completed quickly. Staff is friendly and personal. Had my first maintenance service and it was completed quickly. More

Great service overall from the beginning until the end of my visit I was pleased my visit I was pleased More

Warm welcome, good estimated service and professional staff. They took time to explain what was needed. staff. They took time to explain what was needed. More

We had an incredible experience at Yonkers Kia. Brandon helped us find our next car, and helped sell the old one. He was very professional, efficient, patient, and friendly. I’d definitely go back Brandon helped us find our next car, and helped sell the old one. He was very professional, efficient, patient, and friendly. I’d definitely go back for the next car and certainly recommend them. More

Excellent customer service and highly appreciated customer relationship. Will surely recommend you to anyone that I will know looking for car(Kia) to buy. Keep up the good work and God bless you all customer relationship. Will surely recommend you to anyone that I will know looking for car(Kia) to buy. Keep up the good work and God bless you all and your company. More

Accommodating and professional. Very helpful and friendly. Great place. I think people should check it out. Very helpful and friendly. Great place. I think people should check it out. More

Very friendly staff helpful nice atmosphere coffee very good any problems they work hard to rectify can’t ask for much more. good any problems they work hard to rectify can’t ask for much more. More

Great service. On time and no worries. Explanation every step of the way. Very professional On time and no worries. Explanation every step of the way. Very professional More