Yonkers Kia

This place is a complete RIP off. This financial guy like every crooked business person convinced my daughter to take out add'l insurance THAT IS NOT helping her right now. She pays This financial guy like every crooked business person convinced my daughter to take out add'l insurance THAT IS NOT helping her right now. She pays 1k+ on her mthly 2023 lease AND now has to come out of pocket [a few thousand] for repairs. They NEED to be invested for their criminal schemes. More

I am very sad to have to write his because when we originally bought our car in 2019 we posted rave reviews. But, 2 years ago our 2016 Kia Sedona completely drained oil on a three hour drive and the e originally bought our car in 2019 we posted rave reviews. But, 2 years ago our 2016 Kia Sedona completely drained oil on a three hour drive and the engine died. It was warrantied. There were only 50,000 miles on it. After fighting with Kia corporate for almost two years, I finally received word from the head of customer service in their international headquarters in Korea that the only thing keeping us from getting our warranty approved is the fact that Yonkers Kia neglected to put the oil change and mileage on our purchase invoice. NYS law states the following: “When you buy a used vehicle, the dealer must certify, in writing, that it is in condition and repair to render, under normal use, satisfactory and adequate service upon the public highway at the time of delivery. The dealer certification covers the entire vehicle …” Yonkers Kia gave us a purchase invoice where they certified the car was safe. We were told, among other things, that an oil change would be performed free of charge. They kept our vehicle while they performed this extensive maintenance inspection/work. We were told, in writing, that they would “extend whatever courtesy they can” to keep us in the Kia family. This, obviously, included the oil change. In November 2022, Kia corporate told us, in writing, that they were aware of an oil change in 2019 that was registered with CarFax. The only other oil change we got that year was from our family mechanic who does not use CarFax so it had to be Yonkers KIA. We can no longer find that on CarFax. Yonkers KIA told us at the time that it was “almost” a certified vehicle. There didn’t seem to be any issues with it at the time. Now, two years later we have finally gotten approval from Kia corporate on all of our oil change receipts but now they are saying “no” to the Yonkers invoice because it specifically doesn’t say oil change. Simple fix right? One would think. But, Yonkers KIA is insisting that they have no record of our being there!! We have a purchase invoice. Of course we were there!! We have their signature certifying that the car they sold us was safe. So, either they performed the safety inspection/service, including the oil change, or they lied on our contract. We just need them to acknowledge the truth, that they performed the oil change, among other services, so we can present that last receipt to corporate and finally get our warranty approved. I might add that this engine is part of a huge NHTSA investigation. In addition, this particular year Sedona has so many defects its warranty was extended to 180,000 miles. And yet, ours died at 50,000 miles and sits dead in our driveway as we continue to make payments on a loan that Yonkers Kia secured. Now I have to wonder if they knowingly sold me a vehicle that they knew had a defective engine? At this point I just need my warranty approved. And they are the only thing standing in the way. And they refuse to acknowledge me. More

One of the worst dealership I have been to. Avoid these guys if possible. I leased a Kia with these guys (Joseph Nuss) and dropped off my prior leased vehicle which they promised to return to t Avoid these guys if possible. I leased a Kia with these guys (Joseph Nuss) and dropped off my prior leased vehicle which they promised to return to the dealership (hyundai) the next day as per lease termination procedures. A month later, we find out that my prior leased car was never returned and started to get debt collector calls. After multiple phone calls to the dealership, we find out that my prior leased car was sitting in their garage for a full month because of their oversight. After many more calls, they eventually return the car. Now I am faced with paying for an extra month. The dealership and especially Joseph Nuss doesnt even return my calls, there has been a notable absence of accountability, empathy, or effort to rectify the situation. Once you sign the papers for your leased car, they magically become unreachable. Stay away from this dealership. More

Joey and Matt made my experience so easy and seamless! no pressure and made sure I knew the terms and conditions of the lease! Thanks so much! no pressure and made sure I knew the terms and conditions of the lease! Thanks so much! More

Was easy the do business whit the excellent and professional staff there in the dealer they help me whit a small problem after the transaction of the car , thanks to all of your I am happy . professional staff there in the dealer they help me whit a small problem after the transaction of the car , thanks to all of your I am happy . More

Went in for complete dent repair and paint job, was very pleased with quality of work and the service. pleased with quality of work and the service. More