Yonkers Honda - Service Center

I have never been to a dealer's service department as awesome as this! You are met outside by a wonderful smiling gentleman who just sets the tone for the incredible time you are about to experience. T awesome as this! You are met outside by a wonderful smiling gentleman who just sets the tone for the incredible time you are about to experience. Their service consultants are friendly, RESPECTFUL, knowlegable, and great listeners. They listen to what you are describing - I mean REALLY LISTEN - and ask follow up questions. They outline how they are going to proceed. Even if you are in for routine service or for a major repair, you leave the consultant feeling like you are in the best hands. You are then shuttled into the rest of your day by a driver who is pleasant, safe, and friendly. A follow up phone call details what has been found, what needs to be done, and the cost. You return to the service department and your car is waiting - on time, no surprises on the bill - all with the same respect. There are just not enough words to describe how absolutley incredible Yonkers Honda. I am a there for life! More

I was given an early appointment, which I needed. I didn't wait too long for them to take my car in. I was called fairly quickly with a qu ote on what had to be done with my car and they explained why didn't wait too long for them to take my car in. I was called fairly quickly with a qu ote on what had to be done with my car and they explained why. My car was ready when they said it would be. Am happy with the service and the quality of the repairs. More

Check engine light was on in car hard no appointment and dealer took the car in transported me to work and picked me up all in the same day and the car was fixed by the service department with excellence.I dealer took the car in transported me to work and picked me up all in the same day and the car was fixed by the service department with excellence.I highly recommend this honest dealership to anyone!My first experience with the dealership and definitely not the last... More

great service ....i always deal with rj and he takes care of me like family . keep up the good work thank you like always have a great year !!!! of me like family . keep up the good work thank you like always have a great year !!!! More

I went to Yonkers Honda on 12/10/2011 ...I spoke with Mike who helped me figure out what that crazy noise was coming from my car, the service was very professional. my car did not have to stay over night Mike who helped me figure out what that crazy noise was coming from my car, the service was very professional. my car did not have to stay over night, this was by far the best dealership experience I have ever had. More

Jose was good to work with, let me bring the car in the day I called and accommodated my request to add services after the fact. Prices are high like other dealerships but that's the way it is. My only c day I called and accommodated my request to add services after the fact. Prices are high like other dealerships but that's the way it is. My only complaint is the price to put in wipers blade inserts ($36) $16 for the blades and $20 labor (not his fault)?! Overall I will go back if I can get specials on services I need so my wallet won't take such a big hit. More

From making my appointment to picking up my Odyssey, everything was first rate. I received my vehicle when promised and the work was done professionally and at a fair price. I had a noise in the vehic everything was first rate. I received my vehicle when promised and the work was done professionally and at a fair price. I had a noise in the vehicle and the dealer diagnosed the noise and honestly addressed whether or not it was feasible to perform the repair at this time. More

The service now, since Rich Leon has come to the company as service manager, is exceptional. It starts with the telephone call to arrange an appointment. The telephone is answered by a living person who i as service manager, is exceptional. It starts with the telephone call to arrange an appointment. The telephone is answered by a living person who is friendly and responsive. When I ask to speak with RJ or Rich the call is tansferred and picked up promptly. In setting up the appointment they go the extra mile to set an appointment that is convenient for ME. When I arrive for my appointment, in a partially enclosed service area, out of the elements, I am greeted by a courteous and friendly person that logs my vehicle in, denotes the vehicle's condition. I then go inside where I am greeted by either Rich Leon or one of the service writers and directed to 'my' service writer. I am sit with the same person every time, which is great because a relationship is built and he really knows me and my vehicle. If I wait while service is performed the waiting room is spacious, comfortable and accomodating. there are beverages and snacks, HD tv, tables and chairs, or a tv viewing area as well as a separate room for quiet work with work stations. The service is always timely and usually performed in less time than expected. More

This is one of the few family owned dealerships in the NY Metro area. I live on Long Island and travel 90 miles round trip (plus tolls and gas) to get my car serviced here. I've been going to this dealer s Metro area. I live on Long Island and travel 90 miles round trip (plus tolls and gas) to get my car serviced here. I've been going to this dealer since 1984. They do excellent work and are deeply concerned about customer satisfaction. More

I put my car Odyssey 2003 to Yonkers Honda Dealer. They damage screw thread in the oil pan. Explanation was " this is often the thread is waring out. this is no our fault." and they proposed me change for damage screw thread in the oil pan. Explanation was " this is often the thread is waring out. this is no our fault." and they proposed me change for discounted price 510 $ (calculation 640$ minus 130$ discount). I call to other mechanic to ask about thread wearing and he explain me its can happen when they used to much power to screw oil plug. Not my fault but i should pay. I call to Brewster honda asking about price to replace oil pan and.... price was 475$ without anny discount!!!!!!! perfect they are thief and maybe they should change dipera not repair cars. More