54 Reviews of Yonkers Honda - Service Center
wonderful visits for sales and service at Yonkers Honda This was an unusual visit. My daughter's 2004 Honda accord with 146,000 miles was brought to Yonkers Honda with a misfiring cylinder. Alisa said they This was an unusual visit. My daughter's 2004 Honda accord with 146,000 miles was brought to Yonkers Honda with a misfiring cylinder. Alisa said they wanted to test it some more and the verdict came back. The car was done. My daughter was crushed .Alisa was so understanding and she helped us donate the car, have it towed and kept the plates until i could pick them up. This was service beyond the call of duty and made me feel Yonkers Honda was family. In addition, there was no mention of another Honda since my daughter had just moved to NYC and did not want a car in the city. More
Yonkers Honda is the dealer to go to The employees there provided me with a variety of cars including my Honda Pilot and it has been an amazing experience including when I came in to do m The employees there provided me with a variety of cars including my Honda Pilot and it has been an amazing experience including when I came in to do my oil change they were very curdious and made the process fast More
Appointments don't matter I recently made an appointment for service because of a bad battery. I took my car in that morning at 7:30am.and was forced to leave it or make anothe I recently made an appointment for service because of a bad battery. I took my car in that morning at 7:30am.and was forced to leave it or make another appointment. Reluctantly I left my car and told the rep that I needed my car asap. At 2pm I called and my car hadn't even been looked at. Angrily I asked to speak to the service manager Mike who told me if I'm unhappy I can come in a get the car without any service performed. I will not be going to service my car there again More
Continues to excel at customer service. I have been going to Yonkers Honda for 32 years. They care about both you and your car and they are not satisfied until you're satisfied. You may be I have been going to Yonkers Honda for 32 years. They care about both you and your car and they are not satisfied until you're satisfied. You may be able to get the work done for less, but like everything else in life, you get what you pay for. More
Excellent Service Center - Very Thorough and Honest I have had the pleasure of working with Michelle and the Yonkers Honda Service staff for most of the decade in which I have owned my 2005 Accord. Mich I have had the pleasure of working with Michelle and the Yonkers Honda Service staff for most of the decade in which I have owned my 2005 Accord. Michelle has always patiently listened to every question I have had, responding with a knowledgeable answer either on the spot or after consulting with the mechanic, but she always gets back to me. The car has needed very few repairs but when it has she has consistently provided detailed explanations as to why the work was needed. Michelle also patiently helps me keep track of the maintenance as she knows I always want the car in top running order, and yet she does not try to oversell anything. On occasion I have dealt with other managers at this service center and they have also been very helpful, but am particularly appreciative to have benefitted from Michelle's knowledge, attention to detail, and customer service commitment.The last time I took the car there it needed a new transmission. Michelle went out of her ways to give me different options as to what to do, without any pressure. She even worked with the sales staff and the entire Yonkers Honda entity went out of its way to make me happy. I ended up buying a 2012 Accord from them - now just because it was an essentially new car at a great price - but I particularly wanted another Honda to be able to keep taking it to Yonkers Honda for their fine service, which Michelle so wonderfully represents. More
Best experience Thanks Jasmine for always being on point and very helpful and so professional when attending me and informing me on my vehicle thank you and the famil Thanks Jasmine for always being on point and very helpful and so professional when attending me and informing me on my vehicle thank you and the family of Honda More
web site research I chat to susie, and she was honest and nice to me she explained to me all i needed for my next service and also for my next purchase. in the firs I chat to susie, and she was honest and nice to me she explained to me all i needed for my next service and also for my next purchase. in the first instant i thought that i was charing with a computer but it result to be live and she even had a nice picture this is the best experience ever Honda is the best and have the best customer service ever Susie is a good Sales girl God Bless you. More
Quality Service is Alive and Living in Yonkers! Whoever says that "old time" service is dead has not been to Yonkers Honda. I have been dealing with them for over 30 years. I live roughly 45 miles Whoever says that "old time" service is dead has not been to Yonkers Honda. I have been dealing with them for over 30 years. I live roughly 45 miles away and make the trip there for ALL of my service needs. From the warm welcome you receive from Gene upon arrival right through to the ladies in the office, it is an outstanding experience. It is a family run dealership and it shows in the concern that they demonstrate for their customers. More
Susie Londono is a true gem! Miss Londono was patient and helpful during the whole online chat. And the young lady I spoke with in service (I did not get her name) was also excel Miss Londono was patient and helpful during the whole online chat. And the young lady I spoke with in service (I did not get her name) was also excellent and thorough with her help and time. Thanks to both of them for their time and help! More
Best customerservice Ever Christie is so helpful, wonderful and very professional, always alert in reminding about my upcoming appointment, she always in a great mood which cha Christie is so helpful, wonderful and very professional, always alert in reminding about my upcoming appointment, she always in a great mood which changes the environment meaning if you aren't in a good mood she'll put a smile in your face, Honda is very lucky to have someone as great as she, because of her am very loyel with honda More