Yonkers Honda

I went to their Yonker's Avenue location with my son to purchase a used scion on 11/16/11 and gave the sales rep $1700 cash for a down payment. We were told on 11/19 the loan for that car was denied, howev purchase a used scion on 11/16/11 and gave the sales rep $1700 cash for a down payment. We were told on 11/19 the loan for that car was denied, however we could get a lone for any Honda on the lot. My son does not want a Honda, he wanted the Scion, that is why we drove so far. We asked for our money back and were told it would be released in check form within 76 hours. Numerous calls we were told the check was coming, finally on 11/29 I contacted Honda corporate who contacted them, my son received a call that evening that now they can finance the car, we no longer want it. I called and spoke to Mr Mack and then to Garfield and was told the check had been processed. It has been almost 3 weeks and still no check. My son needs to buy a car, however, Honda has most of his money tied up. I had left a deposit at another place since then, and received the deposit back within 3 days of me telling them I do not want the car (because I did not know when my son't money would be returned from Honda). More

Jose was good to work with, let me bring the car in the day I called and accommodated my request to add services after the fact. Prices are high like other dealerships but that's the way it is. My only c day I called and accommodated my request to add services after the fact. Prices are high like other dealerships but that's the way it is. My only complaint is the price to put in wipers blade inserts ($36) $16 for the blades and $20 labor (not his fault)?! Overall I will go back if I can get specials on services I need so my wallet won't take such a big hit. More

From making my appointment to picking up my Odyssey, everything was first rate. I received my vehicle when promised and the work was done professionally and at a fair price. I had a noise in the vehic everything was first rate. I received my vehicle when promised and the work was done professionally and at a fair price. I had a noise in the vehicle and the dealer diagnosed the noise and honestly addressed whether or not it was feasible to perform the repair at this time. More

The service now, since Rich Leon has come to the company as service manager, is exceptional. It starts with the telephone call to arrange an appointment. The telephone is answered by a living person who i as service manager, is exceptional. It starts with the telephone call to arrange an appointment. The telephone is answered by a living person who is friendly and responsive. When I ask to speak with RJ or Rich the call is tansferred and picked up promptly. In setting up the appointment they go the extra mile to set an appointment that is convenient for ME. When I arrive for my appointment, in a partially enclosed service area, out of the elements, I am greeted by a courteous and friendly person that logs my vehicle in, denotes the vehicle's condition. I then go inside where I am greeted by either Rich Leon or one of the service writers and directed to 'my' service writer. I am sit with the same person every time, which is great because a relationship is built and he really knows me and my vehicle. If I wait while service is performed the waiting room is spacious, comfortable and accomodating. there are beverages and snacks, HD tv, tables and chairs, or a tv viewing area as well as a separate room for quiet work with work stations. The service is always timely and usually performed in less time than expected. More

This is one of the few family owned dealerships in the NY Metro area. I live on Long Island and travel 90 miles round trip (plus tolls and gas) to get my car serviced here. I've been going to this dealer s Metro area. I live on Long Island and travel 90 miles round trip (plus tolls and gas) to get my car serviced here. I've been going to this dealer since 1984. They do excellent work and are deeply concerned about customer satisfaction. More

I put my car Odyssey 2003 to Yonkers Honda Dealer. They damage screw thread in the oil pan. Explanation was " this is often the thread is waring out. this is no our fault." and they proposed me change for damage screw thread in the oil pan. Explanation was " this is often the thread is waring out. this is no our fault." and they proposed me change for discounted price 510 $ (calculation 640$ minus 130$ discount). I call to other mechanic to ask about thread wearing and he explain me its can happen when they used to much power to screw oil plug. Not my fault but i should pay. I call to Brewster honda asking about price to replace oil pan and.... price was 475$ without anny discount!!!!!!! perfect they are thief and maybe they should change dipera not repair cars. More

Walking into a Car dearlership is often intidmating for a woman. However , Frank Gizzi and Chris Walls made me feel comfortable and at ease. They searched and found me a car that was affordable and met a woman. However , Frank Gizzi and Chris Walls made me feel comfortable and at ease. They searched and found me a car that was affordable and met all my needs. Yonkers Honda offers excellent cars, value for money and the best customer service possible. Frank is a fantastic person to do business with and a straight shooter. With whatever budget you have for your next Vehicle , Frank and Chris will always find the best car for you ! More

Just purchased a 3 year old 2008 Honda Pilot. I looked for the right car in a 200 mile radius. I could not go to visit every car I found online so I needed to do some negotiating over the phone. Spoke t for the right car in a 200 mile radius. I could not go to visit every car I found online so I needed to do some negotiating over the phone. Spoke to the manager Chris W (500 Yonkers Ave location) and he gave me a fair price over the phone understanding I did not want to make a 4 hour round-trip drive for nothing. I came down and drove the car. I now dealt with Kevin. The car needed a few odds & ends (cracked fog lamp, some dings removed, crack in the splashguard etc) and we agreed on the terms. Took the car home a few days later and realized that the wireless headphones were missing. Kevin shipped them to me. Also, on the first night I had the car one of the tires was flat. It turned out to be a faulty valve. I needed to get it fixed asap. When I told Chris and Kevin, they agreed to send me a third wireless headphone (3 kids + 2 wireless headphones = problem) as the tire was already paid for. All in all, I would absolutely deal with these guys again. No pressure, nice guys. More

Frank was great!!! Worked with me on what I was looking for. Was great on showing me cars around my price range. Jaime was also great on coding the financial end of the car buying process. He found me for. Was great on showing me cars around my price range. Jaime was also great on coding the financial end of the car buying process. He found me a great interest rate. Overall I had a great experience!!! THANK YOU, YONKERS Honda!!! More

Great Experience My wife and I made an appointment Great Experience My wife and I made an appointment with Yonkers Honda to look at a couple of certified CRV's listed on their website. Unlike a cou Great Experience My wife and I made an appointment with Yonkers Honda to look at a couple of certified CRV's listed on their website. Unlike a couple of other dealers we visited, they actually had the listed cars on the lot and ready for us to test drive when we got there. The sales rep. we dealt with was named Frank. He showed us what we wanted to see, didn't try to sell us something else, and was courteous and professional. He gave us a test drive, gave us time to look over the car, and didn't hover. At the end of the day Frank and Chris (the sales manager) made us a great offer on the car we liked best. We didn't have to compromise on what we wanted and are two very happy customers. More