Yonkers Honda

Joe capalbi What a great experience from start to finish they are very professional I will definitely be back to do more business and will tell all my family and What a great experience from start to finish they are very professional I will definitely be back to do more business and will tell all my family and friends about this dealership had a wonderful experience great job yonkers Honda More

We agreed on a deal for a 2012 Honda Odyssey EX-L over the phone with Boris. As demanded by the dealer I ordered a bankers check from my bank (even though this dealer is a preferred customer for that bank the phone with Boris. As demanded by the dealer I ordered a bankers check from my bank (even though this dealer is a preferred customer for that bank). When I reach there & see the van it had a bad dent on the bumper which was never disclosed till now. There were lot of minor scratches all over the van which one would except in a used car & overlook but the fact that the dealer is keeping the big dent a secret was a very disappointing. Boris lied on the condition of the van & was not ready to compensate even $100 for this dent that would take atleast $400 to be fixed. What a shame on this dealer. I drove 85 miles one way to reach this dealer with a bankers check of my loan ready in my hand to just find out that this dealer is cheating by hiding the dents & not displaying as part of the pictures for this van on their website. Not sure how can they sell a dented car as a Honda Certified Pre-Owned Car. I would never recommend the pre-owned car section of the dealer to anyone. More

They helped us. My husband and I had a problem with Yonkers Honda Service Center. However, once the owners became aware of the problem, they showed their concern, an My husband and I had a problem with Yonkers Honda Service Center. However, once the owners became aware of the problem, they showed their concern, and have resolved the issue. I would recommend them. More

I've had nothing but positive experiences with Yonkers Honda. The staff is extremely pleasant and very easy to work with. The turn around for the service I've requested has been phenomenal (usuall Yonkers Honda. The staff is extremely pleasant and very easy to work with. The turn around for the service I've requested has been phenomenal (usually same day). Their shuttle service is also a key factor when dropping off the car (since I take Metro North to NYC). They are also great with pricing and have accepted other Honda competitors service deals. After previous negative experiences with other Westchester Honda dealers, Yonkers Honda is a breath of fresh air and I wouldn't bring my car anywhere else! More

Recently my car has been repaired by 500 Yonkers Ave HONDA. Typically you may hear complaints about service instead of praising the employees however I think this is something EVERYONE should know. From HONDA. Typically you may hear complaints about service instead of praising the employees however I think this is something EVERYONE should know. From start to finish I had an extraordinary experience and I believe this company should be honored to have a team member such as Ms. Michelle. I was completely distraught over my car which I crashed on Feb 3, 2014. I was beyond confused as far as who to call, if or when I should call etc. Michelle somehow found a way to communicate effectively with me although I was very aggravated, again because I didn't know what I was doing. She explained every step of the way to me and guided me through the whole process even when we hit bumps in the road because a lack of communication through my insurance company (ESURANCE... WHICH IS A TERRIBLE COMPANY!!!!). She was able to obtain all the necessary information in order to eliminate me out the equation so that I didn't have to keep calling my insurance company. It was really such a great experience and I would recommend this service to ANYONE alive! Again I can't thank you enough for hiring such a loving and compassionate employee such as Michelle. And what's best is she knows what she's talking about and how to expedite things smoothly. She deserves a raise or a vacation! Or maybe even a new Honda on the house ;). Again thank you so much for everything and please thank Michelle Rivera for me she was fabulous and so was the cashier, Christie and all the gentelman who brought my car out to me!!!!! THANK YOU ALL! More

I had a really horrible experience buying my car from Yonkers Honda. I bought a 2007 Honda Accord. The only reason I'm putting two stars instead of one is that the underside of the hood was clean and t Yonkers Honda. I bought a 2007 Honda Accord. The only reason I'm putting two stars instead of one is that the underside of the hood was clean and the car was in decent (not great) condition. When I first came to Yonkers Honda, I felt like the salesmen were a breath of fresh air. My salesman was really nice and was very honest with me about the advantages and pitfalls of my car. It had a clean carfax that stated that the title was clean. I asked if the Honda emblem on the steering wheel could be touched up, and he agreed to do that before I picked up the car. I also asked if there were two keys, and he said there was not a second key for this car but "because he likes me" he would throw in a second key. I was really pleased by the customer service, and felt confident in my decision to purchase this car. I explained that I would have most of the money cash and would finance the remaining $4K through my credit union, and would return in a day or two to finalize the sale. They told me it was no problem. Here's what happened next: -Dealership didn't have copies of lien release or title when I bought the car (which I need to finance through my credit union). I requested them immediately and called my salesman everyday for one week asking for the documents. They kept saying they didn't have them. -After one week of my calling, the dealership persisted on having me finance through them, claiming that we "don't need a copy of the title or lien release" if we finance through them (isn't it illegal to sell a car without a title?). After I told them several times that would NOT happen, they only stopped trying to persuade me after I threatened to cancel the sale. -The dealership claims that they received the title and lien release 12 days after I first purchased the car (and I had to call them to find this out, they did not call me). They faxed me the documents, and they kept arriving way too dark to read - completely illegible. -Dealership did not have a scanner to send me the documents, so I had to drive an hour to the dealership to pick up the documents by hand (faxes of the title came in illegible). -Car salesman lied and told me they were closed due to bad weather - I know that he lied because when I called the dealership, they told me they were open (on the day that I was supposed to pick up the documents by hand). -The next day, I picked up the documents by hand. In person, I told my salesman that I would be back that day to pick up the car. He said he would have it ready for me. -That same day, after clearing my loan with my credit union, I call my salesman to tell him I will be back to pick up the car - no answer. He calls me back when I'm halfway there and tells me the dealership does not have the car inspected and I could not pick up the car that day. This is after TWO WEEKS of me waiting AND my having told him IN PERSON that I would be back that day for the car. Why could he not have told me this earlier? Why has the car not been inspected after all this time? -I call the dealer the next business day and explain that the car better be ready that evening or else I am cancelling the sale (second time threatening to cancel sale). -I go to pick up the car that night. The Honda emblem on the steering wheel had not been touched up. Car salesman said he would have someone get in touch with me on that. It's been two weeks - I am still waiting for that call. -Car salesman gave me attitude about giving me the second key that they promised, claiming that he "doesn't remember" offering to give me a key. -Dealership forgot that I told them I would be bringing in my old plates to transfer to the new vehicle, and gave me attitude when I didn't want to just "keep the brand ones they had already put on for me" (I didn't want to lose the 6 months registration that I had already paid for) I hate to give bad reviews because I know how hard businesses work to stay afloat and how much they depend on reviews, but my experience here was so terrible that I feel consumers need to be protected. Stay away from this place. More

I just purchased a honda accord 2013 from this dealership. They not only had a great price, but had an excellent group of people who helped us very much. I would strongly recommend this dealersh dealership. They not only had a great price, but had an excellent group of people who helped us very much. I would strongly recommend this dealership, and would happily use them again. More

In my 10+ years of driving i have never had a good experience at a car dealership. I find the Salesmen to be deceiving crooks. Not at Yonkers Honda !! I was referred to Yonkers Honda by a relative and experience at a car dealership. I find the Salesmen to be deceiving crooks. Not at Yonkers Honda !! I was referred to Yonkers Honda by a relative and was told to ask for Bill and Mac who i must say are 1st class gentlemen. Bill made the sale of my 2010 Honda Accord painless and gave me a deal that i couldnt resist. Once i made my decision i spoke to Mac who handles financing. He made sure that i got the best rate possible and most importantly a monthly payment that was affordable. The only draw back was that after a week with the car i noticed that my doors would only lock manually and not with the alarm. I had to make an appointment with the service department to have a couple of parts changed resulting in me being a day with out my car. However they accomodated me by providing a rental for the one day that i was with out my car. Overall i must say the experience went well and i would recommend Yonkers Honda for your next Purchase!!! More

This was my first car buying experience for myself. I have been to car dealerships before when my parents were thinking about buying a car. I called in a few days before regarding pricing and I reached have been to car dealerships before when my parents were thinking about buying a car. I called in a few days before regarding pricing and I reached the manager of the dealership. This is a very rare occurance, usually one never sees the manager or the owner. Bob gave me an offer I simply couldn't refuse. I did my research and homework on the particular car I was looking to buy. Once I got to the dealership, they directed us to Richard Stien the internet sales consultant. Once we were seated, Bob came over and took care of us. Both of them went step-by-step into all of the financing details. Throughout the whole thing I was never "pressured" into buying the car. They were willing to answer my questions and did not talk around it. They treated us with respect. Today I just picked up my 2013 Honda Accord Sport sedan and I am one happy customer. It looks like I will be coming back to Yonkers Honda for future car purchasing. The owner/manager of the dealership came out to give us salutations in the end. Once again thank you Yonkers Honda for giving me one of the best car purchasing experiences. More