Yonkers Honda

Brand & Customer loyalty means nothing at Yonkers Honda I didn't have the best experience. It felt like I was almost pushed out because the offer of the car I was given. They had quoted me the wrong quote o I didn't have the best experience. It felt like I was almost pushed out because the offer of the car I was given. They had quoted me the wrong quote on a CR-V and told me they were going to honor it. (I didnt ask them to honor it, they offered) I was told to come in and speak to the GM directly and nobody else. When I got there, the GM came out, introduced himself, then passed me on to the first sales Representative that he saw. It felt like I was pawned off to sales associate becuase he didnt want to deal with a costumer, although the sales associate seemed very nice, it felt like an inconvenience that I was there to everyone.. If I was willing to take stock on a car that they currently had it might have ended differently, instead the minute i had a color preference the entire situation changed. Even though the color I wanted was listed as "in transit" and was on its way. When it came time to talk about my trade in, they had already wrote me off and offered me less money for the car to account for the mistake they offered to honor on the price of the car. Overall the experience at Yonkers Honda left me feeling like I was looked at as being too young to purchase a car. I came there with the highest expectations and very impressed that they offered to honor the price of the car they quoted me (keep in mind, they called me to say they would honor it, I didnt ask). I ended up leaving very dissapointed. When I asked the sales representative for a monthly cost he pulled out his phone and quickly added a few things up and rambled off a high number without listening to my down payment or payment options that I had chosen. When I said the payments would be high and I would like to rework some numbers, he dismissed me by handing me his business card and telling me to let him know if anything changes. I will purchase my vehicle from a dealer that honors the value of a costumer and understand the value of a customer with brand loyalty. More

the best My wife and I were looking for a new all wheel drive for her. About a month ago we truly did not know what vehicle she wanted. In the running were t My wife and I were looking for a new all wheel drive for her. About a month ago we truly did not know what vehicle she wanted. In the running were the subaru crosstrek, the Honda HRV, and the Mazda cx3. Since we already purchased 3 hondas from Yonkers Honda naturally it was in the front of the others. We went to the dealer and a wonderful woman by the name of Mae Soleiman greated us in the most professional and warming spirit and asked the standard questions as any true salesperson should do. We were shown the vehicle in question and left alone to view it. Shortly after Mae returned and asked if we had any questions. After a short conversation we explained what we were looking for and Mae gave us a price and handed off her business card. We told her we were looking at different brands and would get back to her. Much to my surprise there was no hard sell or anything of that nature, only a perfect statement of if there is anything you need please call. A few weeks later I told my wife let's go purchase the Honda HRV. I emailed Mae to set up a time to meet at the dealership to make a deal. When we arrived at the agreed upon time Mae was there and waiting to show us two different levels of the vehicle, since we really did not know which one we wanted. Again she went over the two in question and left us alone to talk. Usually at this point a car salesperson tries to push you into the higher level since a commission is on the line. This did not happen. Mae returned and we sat down to make the deal. Never was there any type of problem from start to finish. We went to the bank to get a certified check, I called to set up a pick up time and returned the same day! The finance person named Curt processed all paperwork as fast as anything I had ever experience and again there was no hard sell to take the extended warranty, just the question are you interested. Total time on the entire process was about 2 hours from start to finish. Go here if you want a great experience in buying a new vehicle, assuming you are looking for a Honda. On a scale from 1 ( the lowest ) to 10 ( the highest ) they get an 11. Don and Maggie More

Great Service I recently purchased a vehicle at Yonkers Honda and I am very happy with the service I received. Billy assisted me in buying my vehicle and he was ve I recently purchased a vehicle at Yonkers Honda and I am very happy with the service I received. Billy assisted me in buying my vehicle and he was very knowledgeable and friendly. I never felt pushed or forced to purchase something that I did not want. He helped me find a great buy. The only reason I did not give them 5 stars was because of the way they tell there customers about the 7 years or 100,000 miles warranty. They state that the vehicles "come with" this warranty however the $2,000 or so charge for the warranty is added on top of the price of the vehicle. It is not included in the price of the vehicle that they advertise. I didn't appreciate this because I had a budget in mind and I kept on telling them that and I was doing all this math with them and they never once included the warranty charge. So when I went to sign the final papers with the finance man I see it added on to it. I was upset but I was already in the final stages and I loved the car so I continued purchasing it anyways. However, I did let Billy know that I was dissatisfied about this and told him to let customers know up front that the warranty is not included in the price and that they should not say that cars "come with" a warranty when reality you are purchasing separately a warranty and the price is added to the price of the car. Other than that I recommend them. More

Mae at Yonker's Honda is Awsome!! Mae was amazing! She was by far the best salesperson that I ever dealt with in any car dealerships. Not only was she very professional but also very k Mae was amazing! She was by far the best salesperson that I ever dealt with in any car dealerships. Not only was she very professional but also very kind and thoughtful at the sametime. Talked with her over the phone about a car they had in stock and gave her my expectations and she was able to give me what I wanted/asked. The next day, I went to the dealership and purchased my beautiful new 2017 Civic Hatchback Sport 6 Speed!!! I still can't believe how easy this transaction/purchase was. I highly recommend Mae at Yonker's Honda! Honorable mention goes out to Kurt(Finance Manager) who was straight to thr point and was able to get me out within mintues. Also Vinny(Delivery Coordinator) who explained everything about my new car. Thank you Mae, Kurt, and Vinny for all your hard work! Yonker' Honda, you guys are lucky to have these Avengers in your team!! -Jun Ahn More

Lease purchase of 2017 Honda Accord My experience at Yonkers Accord was excellent. I found them to be professional, knowledgeable, helpful and friendly. I am happy with their service a My experience at Yonkers Accord was excellent. I found them to be professional, knowledgeable, helpful and friendly. I am happy with their service and with my new automobile. More

Great It was a pleasure leasing a car from Mae and Yonkers Honda. I would recommend this dealership to anyone. They are honest and keep their word. I will a It was a pleasure leasing a car from Mae and Yonkers Honda. I would recommend this dealership to anyone. They are honest and keep their word. I will always buy my hondas from them in the future. This was the best experience I've ever had leasing a car! More

He works with you the whole way through! Got a new 2017 Honda Accord Sport SE. Jun makes you feel very comfortable with the "buying a new car" experience, he makes you feel like a family. Ver Got a new 2017 Honda Accord Sport SE. Jun makes you feel very comfortable with the "buying a new car" experience, he makes you feel like a family. Very knowledgeable and not pushy. He is very honest and he offers info that you would normally not be aware of. He goes the extra mile to making sure that you are happy with what you came for. Very accomodating. Totally awesome experience. Will 100% recommend to friends and family. More

Great service I had my alternator go on me while I was driving. Yonkers Honda service department had a shuttle replace my battery and follow me to the shop. They th I had my alternator go on me while I was driving. Yonkers Honda service department had a shuttle replace my battery and follow me to the shop. They then help me rent a car at a nearby Hertz. One day went by and I had my car back with an oil change. Rich and R.J. kept me up to date on everything. More

Great experience I just bought a new 2017 honda crv from Yonkers Honda. The experience is very smooth, no hassle at all. I had the same experience when I bought an acc I just bought a new 2017 honda crv from Yonkers Honda. The experience is very smooth, no hassle at all. I had the same experience when I bought an accord from Yonkers Honda 4 years ago. Special thanks to Boris and Susie for the superb experience! More