14 Reviews of Yoder Chevrolet - Service Center
I have not had any experience except the one time. I do have my truck in their service department today. So far I’m pleased with their service. And to be quite honest with you, I have always dealt wit I do have my truck in their service department today. So far I’m pleased with their service. And to be quite honest with you, I have always dealt with Jerry Fernandez and that’s one of the reasons I brought my car back and my trucks in there. Have a great day. Thank you. More
If you need anything serviced, repaired or looked at pick somewhere else. The service department absolutely sucks. They will promise you to have it done on a day and then the won’t call you to let you know somewhere else. The service department absolutely sucks. They will promise you to have it done on a day and then the won’t call you to let you know that it isn’t going to happen that day. The service department isn’t open on Saturday so if you take it on Wednesday and they say it’ll be done on Thursday just plan on it Monday or later and plan on calling them because I don’t think that they know that the phone dials out, or they just don’t know how to use it. I wouldn’t drop my lawn mower off here for an oil change, it wouldn’t get done in time to mow the next week More
While traveling out of state, I had car trouble and chose Yoder in Fort Upton to check out and/or repair the vehicle. The service team, and in particular EJ, went to great lengths in an effort to find the pr Yoder in Fort Upton to check out and/or repair the vehicle. The service team, and in particular EJ, went to great lengths in an effort to find the problem and were in communication with me the entire time. Thanks for making me feel welcome while experiencing the car trouble. More
I booked my appointment online, when I showed up I was not set up in the system. The service writer got me in anyway. Other dealerships were 2 weeks out for a oil change, glad I didn't have to wait not set up in the system. The service writer got me in anyway. Other dealerships were 2 weeks out for a oil change, glad I didn't have to wait More
I took my truck in for a recall on the airbag. I had to wait a really long time for the service to be completed because one of the techs had a personal emergency. I also noticed that my dash was c I had to wait a really long time for the service to be completed because one of the techs had a personal emergency. I also noticed that my dash was cracked after I got my truck back. The person I talked to about it said the tech replaces the air bag from under the dash so he couldn’t have cracked the dash and that it is a defect in my make and model and they all crack. He also said they usually take pictures but they didn’t this time. He asked the tech and the tech said it was already cracked. I just really don’t remember my dash being cracked before I took it in! I had just wiped it off a few days before I took it in. It was just a very unsatisfying experience all the way around! More
I brought my 2016 Chevy traverse here last April due to a shudder issue which apparently Chevy/GM is aware of. I spent almost a thousand dollars on parts and labor. I was assured that I would not experience shudder issue which apparently Chevy/GM is aware of. I spent almost a thousand dollars on parts and labor. I was assured that I would not experience this again. Tell me why 8 months later my car is doing the exact same thing again, cause they sure couldn’t. They said they needed to take apart my transmission to figure out why it was doing the exact same thing again and to start it would cost me $1500.00 or better yet I should just go ahead and replace my 3 year old transmission for $6000. I asked the representative why they didn’t fix the issue properly the first time and he said “oh we did, but now this is a different problem”. I asked him to explain to me why my car would be having the exact same problem as before, (but you just said you fixed it), but now I need a new transmission? I wouldn’t trust this place to so much as remove a hubcap, let alone go anywhere near my transmission, because apparently it takes them several attempts to fix the same issue while they rip you off each time. Oh yeah and don’t forget that there’s ALWAYS a diagnostic fee for them to tell you they couldn’t do the job right the first time. More