
Yemm Chevrolet Buick GMC
Galesburg, IL
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Being dime to death I bought an Equinox from Yemm because I heard nothing but good things about them and I have owned GM cars all my life. I have had the car in the shop I bought an Equinox from Yemm because I heard nothing but good things about them and I have owned GM cars all my life. I have had the car in the shop twice since I bought it 6 months ago. The battery went dead after only 2 months. I found the oil low two weeks after having it changed there. I was just told that I will need new tires on my next oil change. I was promised 3 free oil changes and they wanted to charge me both times I went there. So far the service I got at Yemm has not impressed me. I will never buy another car from them More
Awesome! Wonderful, no problems, no hassle, no headache! Didn't have to ask many questions, he already answered them before i even had to ask! Just Great!! Wonderful, no problems, no hassle, no headache! Didn't have to ask many questions, he already answered them before i even had to ask! Just Great!! More
terrible customer service The transmission went out in my 2015 Chrysler. they had my car for 5 weeks without ever contacting me or keeping me updated like I asked. When I final The transmission went out in my 2015 Chrysler. they had my car for 5 weeks without ever contacting me or keeping me updated like I asked. When I finally received my car back there were scratches on it that were not there when I took it in. After calling the dealership several times to have them take care of the scratches they werent returning my calls and finally after visiting the dealership, they finally agreed to buff the scratches and after having my car for three hours, the scratches were still there and I was told a simple "sorry" instead of them taking responsibility and doing whatever it took to make things right. This is only a brief explanation of the downright awful customer service I've experienced with Yemm. More
Love Your Service! We have purchased vehicles from Yemm Auto for the past 20 years. We have always been very pleased with the entire experience! Our cars are routinely s We have purchased vehicles from Yemm Auto for the past 20 years. We have always been very pleased with the entire experience! Our cars are routinely serviced by their service department and we are always treated courteously and fairly. Recently, I was pleasantly surprised that I am considered a member in their "Preferred Owner Program." I was not aware of this program, but discovered I had accumulated a large amount of money in my account. My services for that day were free after applying the rewards I had earned through this program. Additionally, I still have a sizeable amount of money left in my account that I will be able to apply to future services! Who doesn't love getting something for FREE.99?!! Gotta love Yemm Auto!!! More