Back

Yates Buick GMC INC.

Goodyear, AZ

1.7
108 Reviews
Yates Buick GMC personnel understands that buying a car is a special experience. Thus, our knowledgable sales teams are dedicated to helping you find the best new or used car, truck or SUV Yates Buick GMC in Goodyear is the clear choice for quality Buick and GMC vehicles, also serving all of Maricopa and surrounding counties. Come visit us in Goodyear as your Phoenix Buick GMC dealer and test drive our beautiful cars, rugged trucks and SUVs, also serving Glendale, Avondale, Surprise, Peoria, Litchfield Park, and Buckeye. Our inventory includes the GMC Acadia, Sierra, Yukon, and Denali as well as the all new Terrain; Buick Enclave and completely redesigned Lacrosse. Feel free to browse our inventory of new and used vehicles, research financing options, or discover specially marked incentives exclusive to online customers, all from the convenience of your home.
Contact Dealership

13845 W Test Dr

Goodyear, AZ

85338

Directions

By Type

Showing 108 reviews

February 20, 2022

I am glad I stop in at Yates GMC . They help me find my new truck after checking other dealerships I found it. Kaitlyn and Robert sure did a great job. Kaitlyn help me close a great de More

by Rgibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn and Robert
Feb 22, 2022 -

Yates Buick GMC INC. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Yates Customer Care Team

February 20, 2022

Great customer service , Katelyn was my sales person and she help me find the truck I was looking for V8 GMC 4X 4 . The manger that work the deal gave me great deal on my trade in and the new truck price. K More

by Rgibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn , Robert and Perdro in Financing. Sorry I forgot the sales manager
Feb 22, 2022 -

Yates Buick GMC INC. responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Yates Customer Care Team

Feb 22, 2022 -

Rgibson responded

I look forward on having my truck service at your dealership and in the future buying my next vehicle at Yates GMC. Thank you

February 11, 2022

Great experience. Beannyth Macia was great to work with. I got the trade in price I wanted for my truck....they were willing to negotiate without the high pressure sales tactics. More

by Prangel0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beannyth Macia
Feb 14, 2022 -

Yates Buick GMC INC. responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Yates Customer Care Team

February 06, 2022

Bought a Jeep Grand Cherokee and received no car mats. Beware you need to ask if the car mats are included. More

by dubyakm
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre
Feb 10, 2022 -

Yates Buick GMC INC. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Yates Customer Care Team

January 21, 2022

i bought a 2018 Challenger from their dealership (Yates Buick gmc)about two months ago.the report that was provided by them showed that car is 100 clean(auto check elite dealer) (no accidents whatsoever).I More

by alenmourtada1981
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Yates(owner), bnogowski (general manager)
Jan 31, 2022 -

Yates Buick GMC INC. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 12, 2021

Took my truck in for couple warranty items, I was frustrated at the lack of attention to detail completing work to the point of sell the truck and find a new dealer but my service advisor Charity Mar More

by hogar1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity Marriott , Tony McCarty
Oct 14, 2021 -

Yates Buick GMC INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Yates Customer Care Team

August 31, 2021

I brought my vehicle in for service and Ashley took great care of me. She stayed in contact with me and explained everything that needed to be done. She is friendly, knowledgeable and professional. More

by mysterywoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Salinas
Sep 02, 2021 -

Yates Buick GMC INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Yates Customer Care Team

August 20, 2021

Both bought my car and have my service done at Yates in Goodyear and the experience is a pleasure. Having the service at Yates has been a pleasure, Ashley Salinas knows her subject, is on time and very po More

by trbartels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Salinas
Aug 24, 2021 -

Yates Buick GMC INC. responded

Thank you so much for taking the time to share your feedback with us! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Yates Customer Care Team

August 09, 2021

This was our second vehicle from yates, everything went smoothly and was an absolute pleasure working with Robert Griffin. Due to recent events we had to upsize vehicles, now we are in love with our 2020 T More

by Jeffers family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Griffin
Aug 12, 2021 -

Yates Buick GMC INC. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Yates Customer Care Team

July 23, 2021

I’m really happy with the experience while I was there and I like the customer service they were all polite and helpful! I’m happy to drive 2022! More

by Galvanvictoria2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beannyt Macias
Jul 28, 2021 -

Yates Buick GMC INC. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Yates Customer Care Team