Yark Toyota

I was able to schedule an appointment right away. Everyone was friendly and courteous. I didn't have to wait long at all for my car and I liked that they washed my car when they were done. The wait Everyone was friendly and courteous. I didn't have to wait long at all for my car and I liked that they washed my car when they were done. The waiting area was very comfortable and clean. It was a very pleasant experience and I look forward to using your service in the future. More

I was eagerly greeted by Mr. Crawford even though I arrived at the dealership 20 minutes before closing. Throughout the process, he answered my questions thoroughly and was nothing but pleasant about arrived at the dealership 20 minutes before closing. Throughout the process, he answered my questions thoroughly and was nothing but pleasant about the entire transaction, even after I left because we couldn't come to an agreement on the price of the vehicle. When I went back the next day, he worked hard to get a deal done on terms that I thought were fair. More

This is our second purchase/lease with Rouen Toyota and we are very happy and satisfied with both experiences. We are also just as satisfied with all of our dealings with the service department over the pa we are very happy and satisfied with both experiences. We are also just as satisfied with all of our dealings with the service department over the past three years! Thanks! More

Needing to negotiate my purchase alone for first time ever, felt very comfortable with the attention I received. Explanations were thorough. However after driving my Corolla for a day, I still have som ever, felt very comfortable with the attention I received. Explanations were thorough. However after driving my Corolla for a day, I still have some questions about the electronic features. I'll bring my car in soon to go over these again. The manual is OK, but hands on again would be better. More

Doug was awesome! Finance guy pushed too hard and made u feel like an idiot for not taking all the extra "benefits". I've never had that issue anywhere before. Must get a kickback? feel like an idiot for not taking all the extra "benefits". I've never had that issue anywhere before. Must get a kickback? More

Byron, and another guy from sales came and spoke with me about a possible winter vehicle I might be interested. Although I'm looking for something more in the wholesale price range, they were more than frie about a possible winter vehicle I might be interested. Although I'm looking for something more in the wholesale price range, they were more than friendly. Was a nice chance to ask Byron how his kids and family were doing (one of his daughters came to see him the day he sold me my truck). I WILL NOT purchase any vehicles, or take any for service at Kasper Toyota in Sandusky, as long as they have their current sales manager Troy Maxwell there. I drove 40+ minutes to get to Rouen, versus a 20 minute drive to Kasper, if that tells you anything. If I do run into anyone that is willing to drive a bit from my area, I will definitely send them to see Byron. More

So far, in the year that I have owned the Prius, Rouen has met and/or mostly exceeded my expectations. I'm especially pleased that my car is returned WITHOUT greasy finger/foot prints all over the interio has met and/or mostly exceeded my expectations. I'm especially pleased that my car is returned WITHOUT greasy finger/foot prints all over the interior. Thank you! More

Fitz is an exceptional sales person and very knowledgeable about the Toyota products. He is a pleasure to work with. This is the main reason I came to this dealership. He provided an excellent knowledgeable about the Toyota products. He is a pleasure to work with. This is the main reason I came to this dealership. He provided an excellent price and worked very hard to get my new car. The windows on my new car were not cleaned well at all. The back window interior wasn't even touched and had some sort of film all over it. It looks like windows were never wiped dry as they were full of streaks and spots. More

Jim and Chris have always taken good care of me. I trust their judgement in providing me with recommendations. They have been very good representatives for your organization. their judgement in providing me with recommendations. They have been very good representatives for your organization. More

From the time I arrived at the dealer, I was taken care of in a most friendly and professional way. My concerns were addressed and items that I did not know were also taken care of. Thank you so much Gary of in a most friendly and professional way. My concerns were addressed and items that I did not know were also taken care of. Thank you so much Gary Dunlap More