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Yark Toyota

Maumee, OH

4.5
962 Reviews

1377 Conant St

Maumee, OH

43537

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962 Reviews of Yark Toyota

January 17, 2021

The service was fair, no pressure, and honest. My van was ready quickly and had good clear communication about the progress and what the van needed and what it didn’t. More

by GCHRISTY
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein, Michele Khouzam
Jan 19, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 17, 2021

I brought my rav 4 in for her first service appointment and the staff person who greeted me was very kind and the service very efficient. More

by AMLIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Barnes
Jan 19, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 15, 2021

Explained very well. Visited first time for my car service. And all work done perfectly. Not sure either you guys do car wash or not when you do service. More

by kbatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hilbert
Jan 19, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

Just got home and had a 15% oil discount.I will wait for these in the future, every little bit helps these days. No other issues. More

by dmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kunisch, Cameron Juhasz, Scott Duncan, Andrea Loch, Paul Grevis, Dave Hilbert
Jan 15, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

The service provider was very helpful in take in my car and getting it back to me. She explained to me what work was done on my car. I had my car back within an hour! More

by PARKER3345
Recommend Dealer
Yes
Employees Worked With
Michele Khouzam
Jan 14, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

The staff was polite and efficient I will bring my car back to Yark Toyota in the future I was very pleased overall.thank you More

by WHODEY727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hilbert
Jan 15, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

Yark Toyota has always been quick to get us in no matter what the issue. Always helpful and polite. They take the time to go over services performed so you understand what was performed. More

by The Brad89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Hilbert
Jan 15, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 13, 2021

After an oil change and tire rotation, I noticed the next morning one of my hub caps was missing. I called a week ago to see if the service guy forgot to put it on and I still have not received a call back. More

by gwymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hilbert
Jan 13, 2021 -

Yark Toyota responded

We truly apologize for your experience at our dealership while at our service department. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. We appreciate you bringing this matter to our attention because it allows us to focus on areas in which we need to improve and have had a meeting with the appropriate department, team members and proper management to ensure something like this does not happen again. A hubcap has been ordered and you will be notified when that comes in for pick-up. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future and gain your trust back in our company. If there is anything more we can do, please let us know.

Jan 13, 2021 -

Yark Toyota responded

Thank you for your updated review! We truly appreciate your business and recommending our dealership!

January 13, 2021

We have worked with Rouen/yark for years, and have confidence in your technical work. However, over time we have noticed negativity coming from the in person customer service/write-up staff. They r More

by KARMILW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Khouzam
Jan 13, 2021 -

Yark Toyota responded

We apologize for your experience and appreciate you bringing this matter to our attention. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. You can be assured we have shared your feedback with the appropriate department, team members and proper management to ensure this type of service does not happen again. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future. If there is anything more we can do, please let us know.

January 13, 2021

Encountered a problem. Each member of Yark team (sales, General Mgr & service) worked together and fixed it right away. Solved issue to my complete satisfaction. More

by GINNI.JACOBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fitz Crawford, Michele Khouzam
Jan 14, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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