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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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October 10, 2020

Everything went well. I was in and out in 50 min. It was an oil change and tire rotation. They are always good to me. Always give me the price up front. More

by NURSEKLINE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Masquelier
Oct 15, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 09, 2020

No complaints. Very attentive. I don't like being made to write anything more than my concise appraisal. So obviously this project isn't treating me well. More

by USNHUFFMAN317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Myler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Oct 15, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

I had a light come on for my passenger air bag, took it to Steve at Yark Subaru and he took care of the problem, called me as soon ad it was ready. Very happy with my car and the service I received. More

by HOMEBOYHARLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

Very professional and polite employees. Everything is well explained regarding service and car wash included after service. The service building and restrooms are very clean More

by BETH.ZAMORA08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 05, 2020

They still have not repaired the recalls on the car and caused serious damages to the unit The communication was non responsive, delayed, and unprofessional. More

by RADERINSPECTIONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Calevro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Oct 06, 2020 -

Yark Subaru responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management and apologize for any frustration that happened at our dealership while at our service department. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

October 05, 2020

The service staff was friendly the moment I walked in the door. The service was quick and the staff explained the charges on the bill to me in detail. More

by ROB_WALDROP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Masquelier
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 05, 2020

No trouble with scheduled oil change. Advice provided on question asked concerning rear tire issue. Fairly quick service appointment. Simple and easy to schedule appointment online. More

by PFAHLME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 05, 2020

Friendly, efficient service. But - the waiting area will be much better once COVID-19 is gone! Normally you can find fresh coffee and snacks available while you wait. More

by GRBENTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 03, 2020

Unbeknownst to me, when I took my car in for service (first time on new car after trading in a 10 year old car), they turned off the automatic headlights and did not turn them back on. Friday night I le More

by CHARLOTTELESLIE
Customer Service
Recommend Dealer
No
Employees Worked With
Steve Shenefield
Oct 06, 2020 -

Yark Subaru responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. We hope that after speaking with our service manager, all your questions and concerns have been addressed at this time. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future.

October 03, 2020

Went for an oil change and the service was efficient, on time and performed great. Will definitely be back for next oil change. Customer service was great. More

by DUKEFAN36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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