Yark Subaru

Stellar Sales & Experience I just bought my second car from Alex Penn at Yark Subaru, and the customer service was again exceptional. He is attentive to customer needs & prefer I just bought my second car from Alex Penn at Yark Subaru, and the customer service was again exceptional. He is attentive to customer needs & preferences, responsive to concerns & questions, and works diligently (and patiently!) to find a car that's a "good fit." Lon in financing was also wonderful in explaining details & answering questions. There's a sign in the showroom that refers to Yark customers as "family" -- this is no exaggeration....from the moment you step into the dealership, to service after the sale, the employees treat their customers like a family member. It's a relaxed atmosphere, no high-pressure, and probably the most accommodating staff I've ever worked with. I always find a good selection of inventory at competitive prices at Yark......but I come back to the dealership because of the customer service! More

Great Customer Service My husband had decided on the Outback because of all of the great reviews in Consumer Reports regarding safety, reliability and value retention. I wa My husband had decided on the Outback because of all of the great reviews in Consumer Reports regarding safety, reliability and value retention. I was ready to buy my third Honda, but all of the safety features, options and smooth ride were swaying me to the Outback. The deciding factor was the product knowledge and attention we received from our sales person as well as the sales manager. My husband had some confirmed internet quotes from dealers outside Toledo and we were pleasantly surprised that Yark was able to match the price and we were able to buy local. We're very happy with the vehicle as well as the personal service we have received and we will receive in the future. We haven't bought a vehicle from Yark for quite some time, but we're very glad we did this time. More

Drove from michigan.. This dealer had exactly what we were looking for, all black subaru forester. We drove from Ann Arbor, Mi in hopes of driving away with that car. mia K This dealer had exactly what we were looking for, all black subaru forester. We drove from Ann Arbor, Mi in hopes of driving away with that car. mia Knicely was apleasure to work with. She did everything she could to get us everything we wanted. And we drove off into the sunset with our new forester. Thanks again, Mia! Brittany & Mike More

my wife,s 2015 impreza Alex Penn sold a impreza to my wife, he was very understanding what she wanted, he found her one less than a day. he was not pushy ,he was the kind of Alex Penn sold a impreza to my wife, he was very understanding what she wanted, he found her one less than a day. he was not pushy ,he was the kind of guy you can trust in selling a car to your 85 year old mother.Yark Subaru in a very nice place to buy a car. Thank You Alex Penn for a very joyable time in finding a car for my wife .Joe and Michelle Schwind More

went for service bought a new Forester "LOVE MY SUBARUS" Mia sold me my first Forester 2012. She is a great asset to Yark. Answers all questions with a smile. So it makes sense she sold me my second Forest Mia sold me my first Forester 2012. She is a great asset to Yark. Answers all questions with a smile. So it makes sense she sold me my second Forester. I think this dealership (Yark) is top of the line in customer service. I have never had a bad experience and they are very accommodating. I have people ask how I like my Subaru and I tell them to go to Yark and test drive. Now lastly I live in Oregon Oh so it's not like this is a 10-15 min drive. But I appreciate their helpfulness so it's worth it for straight answers and great service. More

Service at Yark Subaru We live in The Ann Arbor, Michigan area and drive to Toledo for the wonderful service. The representatives are helpful and personable and our 2015 Fo We live in The Ann Arbor, Michigan area and drive to Toledo for the wonderful service. The representatives are helpful and personable and our 2015 Forester gets professional and timely service. We will continue to make the drive to Toledo! More

Service I bought a Subaru because of its dependability and safety record. It also had the electronic safety features which were important to keep my driving I bought a Subaru because of its dependability and safety record. It also had the electronic safety features which were important to keep my driving safe as I age. However, if I had any doubts, the service department at this facility has erased them. We continue to have one relatively small unresolved issue with the vehicle but that is not due to any lack of effort on the part of the service department. They have far exceeded my expectations at responding to my concerns. More

This is the dealership and the salesperson to deal with. After talking to MIa, a friend and I drove 3+ hours to this dealership to check out a used car. Went through all the normal process, negotiated, and c After talking to MIa, a friend and I drove 3+ hours to this dealership to check out a used car. Went through all the normal process, negotiated, and came to an agreed upon fair price. Mia was excellent the entire time. I've dealt with many, many terrible long-distance salespeople, and she is by far the best. There was only 1 key for my VW when I bought it. They're $300+ EACH. Two weeks after the deal was done, I got a call from Mia telling me that she followed up with the previous owner and got the other 2 keys. She had nothing to gain from this, just being an excellent person. Highly recommended. More

Unbelievable Customer Service Mia and Nick have been awesome! Purchased new STI in January 2014 and had a wonderful experience. Having unfortunate mechanical failure in March 201 Mia and Nick have been awesome! Purchased new STI in January 2014 and had a wonderful experience. Having unfortunate mechanical failure in March 2015 and Yark to the rescue! Would HIGHLY recommend their sales and service! Stellar! More

Mia was excellent! Overall great experience! Mia was great, very personable and customer oriented! Had an excellent experience! Second car we've purchased from here and would recommend and purcha Mia was great, very personable and customer oriented! Had an excellent experience! Second car we've purchased from here and would recommend and purchase here again. Great deal on our trade-in and newly purchased car! More