Yark Subaru

Rude, argumentative, and unprofessional If I could give zero stars, I would. From the very beginning, the service department was argumentative, condescending, and unprofessional. Their servi If I could give zero stars, I would. From the very beginning, the service department was argumentative, condescending, and unprofessional. Their service personnel hated us the moment we walked in and spoke to us accordingly. They quoted “car facts” they couldn’t back up with data (and after a literature review, were proven wrong by Argonne National Laboratory). When I brought my vehicle with concerns of the heat not working, having bought a new vehicle, their response was to tell me to let the vehicle idle for 20 minutes and to spend even more money with them to get a remote start, or make three more hour long trips and leave the vehicle with them. When i was sold the car, the folks ahead of me had their car detailed and filled with gas as a courtesy. Mine was dirty and had half a tank of gas. When I expressed my frustration at the rude and terrible service, they argued and said “too bad for you”. Worst car dealership I have ever encountered. At no time have they in any way asked how to make this better. They will take your money and then treat you terribly. Go anywhere else except here. I would gladly change my review if they even tried to meet me half way. More

Getting a new Impreza Very friendly sales people . Finance department very efficient and helpful. I will definitely be back in the future and will highly recommend this dea Very friendly sales people . Finance department very efficient and helpful. I will definitely be back in the future and will highly recommend this dealership to my friends and family! More

Great Customer Service You definitely need to talk to Mia Knicely at Yark Subaru. She is the best at what she does, taking care of the customer. Financing department is supe You definitely need to talk to Mia Knicely at Yark Subaru. She is the best at what she does, taking care of the customer. Financing department is super too! They are thorough and get you on your way fast. More

Cupped tires on 2018 Subaru Put 18k miles on 2018 Subaru ,new car , tires are cupped. Dealer wants to sell me new set of tires with only 18 k miles . They cannot adjust tires sen Put 18k miles on 2018 Subaru ,new car , tires are cupped. Dealer wants to sell me new set of tires with only 18 k miles . They cannot adjust tires sent me to firestone dealer. Have serviced car with Subaru dealer since new no mention of cupped tires as they rotated them. Cupped tires make thud sound at highway speeds. Feels like tire is slightly out of balance but makes annoying thud sound. Like flat spot on the tire. Other than tire issues the Subaru has been good buy and dealership is friendly. Service friendly too. Hopefully the Firestone dealer can adjust tires where Subaru dealer choose not to address. Lesson learned On what warranty covers today. More

Best Customer Service I’ve ever experienced!! I was incredibly impressed with the professionalism and the efficiency of the staff. Nick was wonderful to work with. They handled every request and p I was incredibly impressed with the professionalism and the efficiency of the staff. Nick was wonderful to work with. They handled every request and provided the best customer service I’ve ever experienced at a car dealership. I would highly recommend Yark Subaru! More

Great dealership that cares about it's customers! Great customer service. The salesperson (Jay) was not pushy and he worked very hard to get me into the car I wanted. He was awesome. Great customer service. The salesperson (Jay) was not pushy and he worked very hard to get me into the car I wanted. He was awesome. More

Excellent service I had a great experience. Everyone was friendly, attentive and respectful. There is much to learn in order to make an informed decision and my salespe I had a great experience. Everyone was friendly, attentive and respectful. There is much to learn in order to make an informed decision and my salesperson was knowledgeable, informative, straightforward and patient! All of that helped make my decision to buy the car relatively easy. More

Great experience It was quick and I got the car I wanted and couldn’t be happier. The staff are super friendly and always willing to help. Thanks to everyone who helpe It was quick and I got the car I wanted and couldn’t be happier. The staff are super friendly and always willing to help. Thanks to everyone who helped me along the way! More

Professional, smooth, great quality, friendly. Yark Subaru Sales and Service people are like family and they do such great, quality work. The service Dept is professional and friendly.Going there i Yark Subaru Sales and Service people are like family and they do such great, quality work. The service Dept is professional and friendly.Going there isnt a chore, it is a pleasure. More

Awesome thank you! Jennifer was amazing to work with. Thanks so much. The finance guy nick was awesome too. And Dino was very helpful with going over the vehicle. Jennifer was amazing to work with. Thanks so much. The finance guy nick was awesome too. And Dino was very helpful with going over the vehicle. More