Yark Subaru
Toledo, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Excellent customer service. Every time I go. In I always have wonderful service. I have been greeted by Tyler with a smile every single time have wonderful service. I have been greeted by Tyler with a smile every single time More
Grateful I was glad to get my car in for the 18,000 mile checkup within 24 hrs of realizing it. Could improve on the car wash I was glad to get my car in for the 18,000 mile checkup within 24 hrs of realizing it. Could improve on the car wash More
Excellent, beyond my expectations Everyone was very professional and friendly.My salesperson, had stayed in touch with me over several months until what I wanted became available. I re Everyone was very professional and friendly.My salesperson, had stayed in touch with me over several months until what I wanted became available. I really appreciated her effort. More
After having the required change out of the rear coil springs, our Forrester was pulling hard to the left. I made an appointment to have the alignment checked. Waited 2 hours before being told the servic springs, our Forrester was pulling hard to the left. I made an appointment to have the alignment checked. Waited 2 hours before being told the service dept. Would have to look at the issue the next day. Was given a courtesy car to go home. After 3 hours the next morning, I received a call stating I needed to have front brakes and battery changed and that these were all of a sudden critical items . The car inspection 2 weeks prior indicated all items were green checked. And what about the alignment?? "Oh, we will have to get back to you." After 2 more hours i went to the service department because i still had not received a call from them. At that time they said the front left caliper was sticking and they had taken care of that. Repeated that I critically needed front brakes and a new battery. I brought the car home. We removed the front brakes and compared the remaining pad with a new set. There had only been 1/4 wear to the pads. Put a meter on our 13V battery the next morning after sitting idle in the garage overnight. The meter indicated 12.9V. I have documented these items with photographs and am in touch with Subaru of America concerning the lack of integrity of the yarn Subaru service team. More
It was a good experience with one exception Among the many things I needed serviced, I also had a problem with my CD Player. The player would skip tracks, change track order, start in the middl Among the many things I needed serviced, I also had a problem with my CD Player. The player would skip tracks, change track order, start in the middle of a CD rather than on Track 1. I was advised that it was fixed via some "software update. Well, not true! It is still not functioning like it is supposed to function. More
Thorough and trustworthy Having moved here from St. Louis, this was my first visit to the Yark service center. Stephen was thorough and explained each area of concern. I trust Having moved here from St. Louis, this was my first visit to the Yark service center. Stephen was thorough and explained each area of concern. I trusted his input and advice. More
As always friendly and helpful staff showroom clean and stocked with water and snacks. My salesman Nick Cook was awesome just like three years ago when I got my outback. stocked with water and snacks. My salesman Nick Cook was awesome just like three years ago when I got my outback. More
I purchased a wrx app on taking car home I discovered the car had a bent wheel, bad battery, bad strut, needed alignment, and was missing tpms sensors the sales man told me we’re on the car tires were “just car had a bent wheel, bad battery, bad strut, needed alignment, and was missing tpms sensors the sales man told me we’re on the car tires were “just low and needed pumped up”. The dealer did agree to fix these issues. I dropped the car off more than 30days agp for repair,I have had to call for any update on the vehicle, and all that I am told is that the aftermarket wheel is no longer made and they “emailed “ a wheel distributor to try and get wheel, I feel like no one cares to get my car back because they have my money More
Superb Customer Service My wife and I recently met with Mia Knicely in sales to finalize a purchase on a leased vehicle. I'm 66 years old and by far Mia is the most gracious My wife and I recently met with Mia Knicely in sales to finalize a purchase on a leased vehicle. I'm 66 years old and by far Mia is the most gracious, honest, straight-forward, efficient sales representative from an auto dealership that I've ever met during my lifetime. We previously purchased a Subaru Forester and received the same, consistent approach from Mia. Due to my recent disability and loss of income she assisted us with lowering our payment to meet our budget requirements. Mia is superb enough at her job that she should be considered a standard for excellence within her profession. In addition, we met with Mark Thomas, Finance Manager for the first time. Mark also has a down-to-earth, gracious and honest approach with a wealth of knowledge that prompted him to assist us with additional cost avoidance on our payment and additional value-added services at minimum cost to us. Both Mia and Mark are the epitamy of professionalism and both keep the best interests of their customers in the forefront of their minds bar none. Thank you for our experience. Please praise both of these Yark representatives as my wife and I did for a job well done. More
Another Outback! We bought our first Subaru from Mia Knicely and we are back for another. We have been extremely happy with our Outback especially in snowy weather. We bought our first Subaru from Mia Knicely and we are back for another. We have been extremely happy with our Outback especially in snowy weather. More