Yark Subaru
Toledo, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Always an excellent experience at Yark Subaru. I feel respected as a customer and will continue to purchase my vehicles there . The service department is very easy to work with. They are organized, punct respected as a customer and will continue to purchase my vehicles there . The service department is very easy to work with. They are organized, punctual and very courteous . One of the reasons that I continue to purchase Subaru vehicles , is your wonderful service. Please let these people know how much they are appreciated . Thank you! More
Friendly, but things took a while I first went in on a Saturday not long before COVID closed things.. Met Joh, our salesman, who offered to let us look at any cars, and also from any o I first went in on a Saturday not long before COVID closed things.. Met Joh, our salesman, who offered to let us look at any cars, and also from any other Yark dealerships as well. The sales manger came over and introduced himself and shook our hands (NO. Not in the age of COVID) They didn't have the exact car I wanted in stock, but told me one was in transport. I kept checking the website, and it had arrived. Since I hadn't driven the exact model I wanted to, I asked for a test drive. It took a while to hear back. I ended up calling the number on the website, I scheduled an appointment with the woman, and went in for m appointment, which they had NO RECORD OF. So, I waited around and finally made an appointment for the following day to drive the car. (this was AFTER things had closed, so everything was by appointment). So, after some back and forth emailing about pricing, lease vs. buying, down payments, etc, I decided to lease the car. We made an appointment for 4:15. When I got there, I was told the people before me were taking a little longer than expected, and they'd be right with me. I was still waiting at 5:15, and didn't get out of there until nearly 6. They had blocked off the entrance to the dealership, so I had to drive around the whole place to find an exit (they never told me where to go out. A head's up would have been NICE). I also asked about transferring my personalized plate to my new car. I'm still waiting on an answer on that. I purchased my car 4/24, and it's 5/27. I've asked 2x in follow up emails and still no answer (my Ford dealership did it the last 2 times I leased). Love the car, but not very happy with the dealership. More
We had an awesome experience at Yark Subaru. Great selection of vehicles and Mia was exceptional in guiding us through the decision process. We felt welcome and appreciated. selection of vehicles and Mia was exceptional in guiding us through the decision process. We felt welcome and appreciated. More
Nick Cook, and Mark T. took good care of us they made sure we got the best deal. Thank you guys. Will and Nicole Rasar! sure we got the best deal. Thank you guys. Will and Nicole Rasar! More
Steve and the team were very accommodating. They listened to my concerns and made me feel like I was their only customer. They made sure I was informed of all that was going on and when my car was taking so to my concerns and made me feel like I was their only customer. They made sure I was informed of all that was going on and when my car was taking some time to find the problem, he found me a loaner so I could continue with my plans. More
This is my second purchase from Rob Rohrs. He and Rashad were there to assist the entire way. Hopefully I’ll choose Yark for my 3rd purchase from Rob were there to assist the entire way. Hopefully I’ll choose Yark for my 3rd purchase from Rob More
I had my Legacy serviced at both the Subaru store and the Yark Collision Center. The people at both places (Dustin, Steve, Tyler, Ross) were fantastic. I definitely will continue to come because of their at Yark Collision Center. The people at both places (Dustin, Steve, Tyler, Ross) were fantastic. I definitely will continue to come because of their attention and diligence. The checkout process at the Collision Center was too cumbersome. I was told I would be charged an extra fee for using a credit card; I was surprised, as this has never happened at Yark before (maybe it was “buried” in previous service invoices). In any event, it took 30 minutes to run two of my checks, one for service, one for body work, for approval. The attendant (did not get his name) was very friendly and helpful, but the process he had to go through was too long for me. Credit card costs are a normal cost of business. Don’t detract from a good experience by making me pay with cash or check. More
Excellent customer service From the moment that I arrived until I left, I was kept informed of the process and progress and the problem was corrected. I was particularly impres From the moment that I arrived until I left, I was kept informed of the process and progress and the problem was corrected. I was particularly impressed with the array of safety measures they had implemented. More
Alex was a great help in finding what we wanted and filling our requests. I don’t want to say any more but this questionnaire has to go. It’s a pain to say the least. Is that enough? filling our requests. I don’t want to say any more but this questionnaire has to go. It’s a pain to say the least. Is that enough? More
Service time was good. Got a loaner, I had a recall. Noticed after the fact my lug nuts were scratched pretty bad and it’s annoying Noticed after the fact my lug nuts were scratched pretty bad and it’s annoying More