Yark Nissan

Fix horn My 1st. experience started out shakey. Reception ,told the person my problem. Ask how long it may take., I ask could I get loaner. Was told,no loaners My 1st. experience started out shakey. Reception ,told the person my problem. Ask how long it may take., I ask could I get loaner. Was told,no loaners are available.Went to waiting room. Saw an attendant inside .and ask him to turn on Tv because I didn't know how long I would be there., is there anyway he could find out a time frame.. He said if the wait time was to long we would give me a loaner c car off the lot. Todd came through 15 min. later and told me they had to order the part, so they would reschedule me. Got rescheduled for the following . Tues, Todd saved the day. 2nd visit Sam was great . Very personable , wanted yto make sure everything was ok. Sam came to car ,made sure horn was working.. Those 2 saved the rating of this experience. These are hall of fame guys ! More

My daughter is most happy out of this situation. She loves this car, your guys are fast to get things taken care of. Good work loves this car, your guys are fast to get things taken care of. Good work More

Chris Dandino was very helpful in many ways. He gave us exactly what we were looking for. He answered all 9f our questions and gave us a great deal Thank you Chris! exactly what we were looking for. He answered all 9f our questions and gave us a great deal Thank you Chris! More

Short pleasant time frame to obtain a new car Great unified service from initial phone inquiry to establishing make model and detai.ls of the Rouge we chose. Following phone conversations we clos Great unified service from initial phone inquiry to establishing make model and detai.ls of the Rouge we chose. Following phone conversations we closed the deal and drove to the dealership where we met well educated personnel. Drove away a very satisfied customer will return toYark for normal service More

Disappointed in how things were handled. Loaner car smelt horrible 😫 made some us nausea 😵. Never kept us informed of status on Nissan. Wish Chris helped. horrible 😫 made some us nausea 😵. Never kept us informed of status on Nissan. Wish Chris helped. More

I am not happy at all returned my car once for a crooked hood, now not even a week later I find a bad scratch near the License plate . It was not noticeable when I took my car but since a washed it and wipe hood, now not even a week later I find a bad scratch near the License plate . It was not noticeable when I took my car but since a washed it and wiped it down with a towel. Now I see a fade circle around a 4 inch scratch.. I am beside my self.. and so so disappointed... More

Strike 2. Long wait for oil change and misquote on truck repair. No strike 3. Won’t be back, no follow up call necessary. Good bye. repair. No strike 3. Won’t be back, no follow up call necessary. Good bye. More

Traveling to Ohio from NC, my check engine light came on. We were visiting family in NW Ohio and thankfully Yark could schedule an appt for me the next business day morning. I dropped off my truck in the mor We were visiting family in NW Ohio and thankfully Yark could schedule an appt for me the next business day morning. I dropped off my truck in the morning but it did not even get looked at by a tech until late afternoon. I was told they ordered the part I needed and would have it fixed the next morning. Sure enough I received a phone call mid morning the next day saying my vehicle was fixed. I was pretty happy until driving back to NC a few days later and now my check engine light is on again and I have to take it to another dealer just a week later after Yark worked on my truck. I’m sure it’s the same issue and I’ll find out for sure tomorrow morning. This was a very frustrating experience overall. More

Very nice!Professional !The wait was considerably less Very nice! Professional ! The wait was considerably less than usual. Check in and check out was great. Please work on making the mobile check i Very nice! Professional ! The wait was considerably less than usual. Check in and check out was great. Please work on making the mobile check in easier. I tried to check in on my phone and it wouldn't allow it. Calling in was time consuming. Please remind customers to bring in a physical coupon. Always in the past I used a virtual coupon found online. I was notified when I was checking in of the change in policy. It would be nice to know in advance More

Nissan CVT is garbage. Can't believe they've been releasing it.they did the recalls, and acted like it is a chore to obtain paperwork. Don't bother with Nissan period. releasing it.they did the recalls, and acted like it is a chore to obtain paperwork. Don't bother with Nissan period. More