Yark Nissan

I visit the Dealership for a recall on my 2019 Nassan Kicks SUV. I got excellant service. i hope that the person that help get a good Review. I thank his name was Scott if not please looked into my file Kicks SUV. I got excellant service. i hope that the person that help get a good Review. I thank his name was Scott if not please looked into my file to get the right person. overall the service was great, Thanks Sarah A Williams More

TJ gave me a very positive experience. He was never pushy, very knowledgeable and patient. I highly recommend him! Service was good but they need to detail the care better before Being presented t pushy, very knowledgeable and patient. I highly recommend him! Service was good but they need to detail the care better before Being presented to customer. More

The dealership was very helpful and very friendly. The staff went out of the way to answer questions. David Angel explained everything clearly and easily understood staff went out of the way to answer questions. David Angel explained everything clearly and easily understood More

The Yark Nissan dealership always takes good care of me. The service is always great; the staff is always friendly and informative. Great customer service - what's not to love! The service is always great; the staff is always friendly and informative. Great customer service - what's not to love! More

This was the best service experience I've ever had. Matt in the service department was friendly and kept me up to date all the way through the process. in the service department was friendly and kept me up to date all the way through the process. More

Great job getting me in and out with my vehicle. Service department was very courteous and also was very thourough in explain what I needed in addition to the oil change. department was very courteous and also was very thourough in explain what I needed in addition to the oil change. More

sold me a 1 year old car which needed a navigation chip. Promised me the chip in a day or two, only after the 72 hour return period had passed did they tell me the part was back ordered. After a month I gav Promised me the chip in a day or two, only after the 72 hour return period had passed did they tell me the part was back ordered. After a month I gave up on them and filed a bbb complaint and a attorney General complaint. Due to complaint they then quit talking to me completely and said they would work with the attorney General only. Two month after buying the car they finally sent me the navigation card but it requires a activation code which they didn't send. In addition a month after purchase they sent a notice saying my credit was not approved after approval when I bought it. I requested an explanation and after a month I have still not recieved it. I would never do business with them again and reccomend you don't either! More

I want to love this dealership. I bought a 2017 Honda CRV recently there. After test driving the car we took it to a mechanic for a inspection. The breaks and rotors needed to be replaced which was a sa CRV recently there. After test driving the car we took it to a mechanic for a inspection. The breaks and rotors needed to be replaced which was a safety issue for us. Our sales guy and the manager worked with us (manager hard balled us a bit) and agreed to replace a few things for us. Only issue I have is I drove and hour there, waited for 6 hours only to come home and realize all of the agreed upon repairs didn't happen. We are still working to get everything fixed which is frustrating. Beside this hiccup, Yark seems like it could be a good, reliable dealership. Jury is still out. More

I had an issue with the car. Took it in, they looked at it, and they called when it was ready. Smooth process and good customer service. it, and they called when it was ready. Smooth process and good customer service. More

Although the website still says no appointments for Express Service, I was told when I arrived first thing in the morning yesterday (8-20-20) that I did indeed need an appointment. They scheduled one Express Service, I was told when I arrived first thing in the morning yesterday (8-20-20) that I did indeed need an appointment. They scheduled one for me at noon same day. They said the appointments help prevent people from waiting for a long time while their car is serviced. When I came back at noon, there was no one else there. My car was taken back immediately. I still ended up waiting for over an hour. I was told that they had to go elsewhere to get the oil filter for the car It's my wife's car, and it's not a Nissan. I understand that they wish to allow other makes to be serviced at Yark, but spending that amount of time waiting while they went to get parts that they don't normally have on hand seems counter-productive. Perhaps bringing my wife's car (a 2008 Saturn Vue) isn't such a good idea. After my previous issues there with my own car, which is a Nissan, I'm not giving the Express Service very much rope. I will bring my car in again and give them another opportunity with that car, but I remain skeptical about how I'm being served there. More