Yark Nissan

Driving close to 100 miles a day, I've taken my car in for service to this dealership many times. Unfortunately, I continue to experience less than great service. Repeatedly, I do not have Nissan points a for service to this dealership many times. Unfortunately, I continue to experience less than great service. Repeatedly, I do not have Nissan points added to my profile or redeemed correctly. Service appointments take longer than anticipated. Reps are not the friendliest. Unfortunately, I'm stuck since I live over an hour away and don't have a closer Nissan dealer. My newer (2019) Nissan started to have transmission trouble. First time it was mentioned during a normal oil change, I don't think it was noted in the file. (keep reading) The second time, I mentioned an additional leak of fluid that I saw on fresh snow. They didn't see on the car (actually made me feel like I was imagining seeing the bright yellow green fluid that was on the snow in both places that I parked my car. Additionally, there was no note about the tranny complaint in the file, However, they updated the computer in the car to "fix" the transmission issue and sent me along. This "fixed" the rough shifting for a few days before it started shifting rough again. Coming out of that service, I felt that the front end was loose, but chalked it up to the update. I'm not a mechanic. Third time, I'm not only having trouble with the tranny, but now my tire/ brakes are squealing while not engaged and fuel efficiency is in the tank. (sticking brake pad??) I'm not sure if it's a brake issue or a putting the tire back on loose issue at this point, but it's concerning. I call to schedule yet another appointment. As normal, I scheduled an appointment specifically around lunchtime (I work) and made sure that I would have a loaner (to get back to work and home since they had it 2 days last time). I arrived early for my appointment only to be told that there was no loaner and they could porter me back to work. I live over 45 minutes away from work and still need a car to get back to pick up the car and/or get home. This is the same service rep that wasn't the most stellar last time (questioned my leaking fluid complaint) so I was already waiting for an demeaning attitude. As anticipated, he acted as though he didn't believe me when I told him I reserved a loaner. He asked who I had talked to. Naturally, I don't recall it was over 5 days ago, but I knew it was a female! He calls someone and asks if they were supposed to hold a car. No idea how that call went, but he went looking to see if there was a loaner on-hand. Nope. He comes back and reiterates that they can drive me back to work. Again, not helpful as it leaves me without means of transport to return for the car or to get home. I was promised a loaner or I would not have made the appointment. At this point my hands are tied. I need my car serviced, but I'm not able to be without a loaner for 2 days. He tells me he might have one come in later. Again, I had reserved the loaner per my initial service appointment and this was not at all helpful. His overall attitude was less than stellar after that point. Needless to say, I could not continue to waste time and had to get back to work. I left with my un-serviced car and called the Ford dealership that I know will honor the loaner/ rental reservation I make and respect my valuable time. I will not return to this dealership nor will I purchase another car from them. More

Great customer service, friendly , understood my needs , test drive the unit, show me the options, honest , worked with me on the numbers , understand that this was very important test drive the unit, show me the options, honest , worked with me on the numbers , understand that this was very important More

Quick process to end my lease and buyout my truck I love! I will be back to work with Dino, and the rest of the Yark crew! I will be back to work with Dino, and the rest of the Yark crew! More

Chris is awesome. He has put me now my third vehicle. I would recommend him to anyone. My sister got a car from him and she loves it. would recommend him to anyone. My sister got a car from him and she loves it. More

I had a great service appointment today, they were friendly, fast and efficient, they even washed my car! I would recommend their services again. Peace out......(25 words, lol friendly, fast and efficient, they even washed my car! I would recommend their services again. Peace out......(25 words, lol More

I love my Rogue Sport Nissan! It’s exactly what I wanted! TJ made sure to find my car and have it ready when I returned to town! TJ made sure to find my car and have it ready when I returned to town! More

TJ was great at helping us work out our lease turn in and getting us the best possible deal on our new car. Great service as always. getting us the best possible deal on our new car. Great service as always. More

Had a great experience leasing my new car from Yark Nissan. Chris Dandino made the process very easy and got me the exact vehicle and monthly payments I was looking for. Highly recommend Yark Nissan. I Nissan. Chris Dandino made the process very easy and got me the exact vehicle and monthly payments I was looking for. Highly recommend Yark Nissan. I will be back for my next vehicle! More

All of the staff is very cordial and helpful. I would recommend this dealership to anybody whether this is their fifth car or their first car. recommend this dealership to anybody whether this is their fifth car or their first car. More

As soon as I walked through the door, Dino made me feel like an old friend and not just enough sale. I showed him the vehicle I found online and he ensured me that I will locate it. After a ver short wai like an old friend and not just enough sale. I showed him the vehicle I found online and he ensured me that I will locate it. After a ver short wait, he came back with the vehicle and was knowledgeable about it explaining multiple features. After my test drive, he prepared the paperwork and within minutes I was able to get to the accounting team to make my payment. Once account, I had another pleasure to work with Adonis. Adonis, just like Dino, was very welcoming. Due to withdrawal limits, Adonis offered a solution I hadn't thought about in which I was able to execute. Once I had money in hand, the final paperwork went well. Shortly after the paperwork was completed, I was sent back to Dino was ensured my new vehicle was clean and ready for me. All in all, buying a vehicle at other places, I would have been there for hours and hours, at Yark, from the time I walked into the door until I drove off the lot, it took only 2.5 hours. The time flew and I didn't notice until I looked at the clock driving away. Yark really did make me feel like an old friend from the beginning to the end and I will make sure all my family and friends know about this. More