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177 Reviews of Yark Ford - Service Center
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March 13, 2023
AVOID AVOID This is the worst ever experience I had with a repair shop. They give estimate for new parts but try to fix with recycled parts. Also they DO NOT hold their commitments of timelines. They a with a repair shop. They give estimate for new parts but try to fix with recycled parts. Also they DO NOT hold their commitments of timelines. They are not fully equipped as they send the vehicle to other shops for alignment and some repairs More
by rb.bansal
Employees Worked With
January 03, 2023
I came in for an oil change and to have my headlights checked. They were not working. Service told me they checked them and they were fine even though they were not.coming on at all. Not only did they checked. They were not working. Service told me they checked them and they were fine even though they were not.coming on at all. Not only did they lie about a safety issue, but refused to get me in quickly to resolve the safety issue. I would not trust them to work on any vehicle. More
by namuehling
Employees Worked With
April 25, 2022
The service department give very poor service. They had me bring my vehicle in 3 times. The vehicle was never serviced the 1st 2 times. Waiting to see what they are going to do the 3rd visit. My v They had me bring my vehicle in 3 times. The vehicle was never serviced the 1st 2 times. Waiting to see what they are going to do the 3rd visit. My vehicle is under warranty. Maybe that’s why they give me the runaround I definitely will not purchase a vehicle from Yark Ford More
by zandersmom1329
Employees Worked With
Kailey Herzig
February 16, 2022
Stephan in the service department was the best, most knowledgeable and honest technician I have ever met in my life. He swapped out my blown 3.5L Ecoboost in my 2020 F150 in about 4 days. He even iden knowledgeable and honest technician I have ever met in my life. He swapped out my blown 3.5L Ecoboost in my 2020 F150 in about 4 days. He even identified issues regarding the transmission fluid lines when I had my fluid changed at another Ford dealership. He is simply the best mechanic I know and he does it for fun. More
by R_ehmann
November 02, 2021
Aaron is a rockstar! Throughout all the bumps, delays and Bronco craziness, I was never left in the dark. He always communicated, found additional info and answered my unending questions. He still sends me t Bronco craziness, I was never left in the dark. He always communicated, found additional info and answered my unending questions. He still sends me tips and helpful advice for my vehicle now. I would recommend Aaron 1,000 times over. Go see him!!! More
by Bodeens8
May 27, 2021
Had a Ford truck in for service had a leak on the turbo we were leaving for a trip south the service Dept said it would be ok to use the truck and it would be ok to take it it was covered under warranty we were leaving for a trip south the service Dept said it would be ok to use the truck and it would be ok to take it it was covered under warranty When we got back took it in for repair I was told sorry the warranty was up on Sunday the day before I took it in I tryed contacting Bobby numerous times but you refused to even talk to me you were to busy so now your Bobby the chicken man and I will no longer own a Ford product But who cares right More
by Mydragonfly55
Employees Worked With
Bobby Jorgensen
January 14, 2021
Initially, I had a very pleasant experience communicating with the service team to coordinate a service on my Ford. I was told I would have my vehicle back by the end of the day, no sweat. However, once the with the service team to coordinate a service on my Ford. I was told I would have my vehicle back by the end of the day, no sweat. However, once the facility's closing time got closer, I rang for an update and was told they would call before closing at 6pm. I made sure they knew I would appreciate this as I did need my vehicle for work tomorrow and was told that would not be a problem. 6:05pm I called, hoping someone would still be there to answer, and spoke with an individual from sales that had said everyone in the service department left. It is very frustrating to me that apparently clients can fall through the cracks and not be notified or updated in any way shape or form when their primary mode of transportation is in the shop. I would have planned accordingly had I known I would not have my vehicle back. It is one thing if the repair was on something of lesser importance - but someones car...? I hope this is not a common occurrence More
by Paige
Employees Worked With
December 06, 2020
Had an engine replaced 12/01/2020 excellent job! Everything worked as it should, and there were no scratches, dents or dirt anywhere! 😊 would definitely recommend Everything worked as it should, and there were no scratches, dents or dirt anywhere! 😊 would definitely recommend More
by Kreger67
August 23, 2020
Great service as usual. Bill is amazing and helpful He always greets us with a smile, and thanks again us. Well worth the hour drive. always greets us with a smile, and thanks again us. Well worth the hour drive. More
by Michelle48
Employees Worked With
November 21, 2019
Check fluids before trip Just wanted to have a quick check of fluids before taking a trip. Did not need full service since I didn’t have 5000 miles yet Just wanted to have a quick check of fluids before taking a trip. Did not need full service since I didn’t have 5000 miles yet More
by Chatfield23
