Yark Ford - Service Center

Tom was very good at explaining what needed to be done to fix my car. I had recently taken my car to another shop for service on the air-conditioning. That shop performed some kind of diagnostic analysis, fix my car. I had recently taken my car to another shop for service on the air-conditioning. That shop performed some kind of diagnostic analysis, and suggested I also needed brake lines replaced, but said nothing about fixing other things I knew were due for repair. The other shop made me afraid the brakes might fail if I didn't get them fixed right away. Tome explained that while the lines would eventually need to be replaced, I would get a warning light before it happened and should immediately bring it in for service. I understand cars need servicing and don't exactly mind paying close to $1000 for the various systems that needed to be flushed and maintained, but this would have been really hard to manage if I had just spent $400 to get the brake lines fixed. The other shop did not mention anything about repairs which will prevent serious engine problems if left uncorrected. Thanks Tom for being a knowledgeable friend. More

Tom has always accommodate me. He always remembers my name. He always is in the best of moods. He always explains what they are going to do, why, & then what they did and how much it will cost. He mak name. He always is in the best of moods. He always explains what they are going to do, why, & then what they did and how much it will cost. He makes taking the truck in for service more enjoyable! Ben Remer More

Usually when i arrive for service. I an greeted by Mr Ostas.He's always been positive and up beat. Willing to go all the way to assure my satisfaction. No matter what. And he usually shakes my hand and s Ostas.He's always been positive and up beat. Willing to go all the way to assure my satisfaction. No matter what. And he usually shakes my hand and says thank you for your business! That hand shake is always firm the way a man should always shake another persons hand.Recently i was hit with a $1,30.00 repair bill. Over a modjule that was not covered because of being out of warrenty. He could see i was very upset. He deducted the$30.00 shop charge. And gave me a free oil change and tire rotation on my next visit. Mr Ostas truley cares about his customers at Kistler Ford. My name is John Pernia I own a 2003 SVT 10 th anniversary Ford Mustang Cobra. And a 2011 Mercury Grand Marquis. And a 1991 Mercury Grand marquis. So far i am a Kistler Ford customer for life. More

Tom is an excellent, patient and courteous service writer. He is always happy to see me, and I to see him, in spite of my picking on him. I threaten him by promising to bring my bagpipes to the deal writer. He is always happy to see me, and I to see him, in spite of my picking on him. I threaten him by promising to bring my bagpipes to the dealership! At my last service, they really bent over backwards to get my Taurus repaired promptly. good work! More

Tom has been my go to guy at Kistler since I purchased my E-150 Van used in 2006. He always does a thorough review of my maintenance and scheduled maintenance, recommend immidiate requirements and suggests E-150 Van used in 2006. He always does a thorough review of my maintenance and scheduled maintenance, recommend immidiate requirements and suggests planned work. He keeps a record and when I drop my van off he will tell me what I should also include. He does his utmost to keep me out of trouble. What is important most to me is good records since I don't. I don't want to break down on the road or have sudden issues. Yes there have been times when I have had to tow my van into the shop, but again it is a 2002 I intend to keep going as long as possible. I always go to Tom and he is straight forward and honest with me on needs and tells me like it is. Thanks Tom. Arnold Page More

Everyone was very friendly; the service was very timely and well performed; the car was washed and clean when done; overall experience was excellent and best part was free because this was one of our 3 fre and well performed; the car was washed and clean when done; overall experience was excellent and best part was free because this was one of our 3 free services when purchasing a new car! More

They always provide quality workmanship that I can trust completely. Kistler Ford is close to my home, and it is convenient to drop by even for a simple question about my car, its drivability or safety. completely. Kistler Ford is close to my home, and it is convenient to drop by even for a simple question about my car, its drivability or safety. And thanks to all the people in the service department that make it such a nice place to visit. More

Tom has always given us great service. Hes concerned about us and our vehicle. He wants us to be safe and is always upfront about what were dealing with. about us and our vehicle. He wants us to be safe and is always upfront about what were dealing with. More

tom help me a lot i would tell my frends to to him wend they need help with ther cars and i would go to kisler for work they need help with ther cars and i would go to kisler for work More

Dealer/service department helps me maintain my car so that it is reliable and keeps its value. They provide friendly shuttle service so that my work day has minimal interruptions and are always responsiv that it is reliable and keeps its value. They provide friendly shuttle service so that my work day has minimal interruptions and are always responsive to my concerns. More