Yark Ford - Service Center

I called to find the price for and time available for needed oil service for the giant E-350 van I drive for work, and Tom said $39.95 and "Come right in!" I asked how long it would take, and he said 'Fo needed oil service for the giant E-350 van I drive for work, and Tom said $39.95 and "Come right in!" I asked how long it would take, and he said 'Forty-five minutes to an hour." Sounded good to me. I came right in and Tom was friendly and got my van in for service right away. He answered all my questions and went over the results of their inspections afterward. I'm only downgrading to 'good' because it actually took 1 1/2 hours, and my co-worker texted me to find out what was taking so long. More

I tried to update my sync in my car but kept running into trouble. Finally I called Mr. Zuccarell and brought my car in. He helped me with the update and had me back on the road in less than an hour. Thank Y trouble. Finally I called Mr. Zuccarell and brought my car in. He helped me with the update and had me back on the road in less than an hour. Thank You!! More

Sunday Crandall was very helpful with all of our services and we are very happy with the work the only thing we were not happy with is Jerry Kohlruss as he would not return phone calls so thanks goodness for and we are very happy with the work the only thing we were not happy with is Jerry Kohlruss as he would not return phone calls so thanks goodness for Sunday that is all I have to say thanks More

We had a collision in which the other vehicle was at fault. There insurance company was Geiko, which is why we were sent to Kistler Ford. I was greeted with a friendly smile and excellent follow up. fault. There insurance company was Geiko, which is why we were sent to Kistler Ford. I was greeted with a friendly smile and excellent follow up. They kept me informed the entire time via phone calls. They were not just doing their job, they were going the extra mile to ensure our satisfaction. They even asked about my family and made friendly conversation other than just what was going on with the car. We were completely satisfied with the staff and with the quality of their work. We were also very impressed with how Geiko handled the whole transaction as well. Jeff, the rep from Geiko at Kistler, was also very friendly and kept us very informed from an insurance standpoint. More

My service was for a control module recalabration.The service rep was friendly polite very good to word with.He explained everything and said it would take about 3 hrs which it did. I was very pleased w service rep was friendly polite very good to word with.He explained everything and said it would take about 3 hrs which it did. I was very pleased with the service . More

Tom was very helpful describing a question I had about gasing the vechile. He also went out of his way to have the tires checked. gasing the vechile. He also went out of his way to have the tires checked. More

I called in for warranty work and the service department was very accommodating. They serviced the car and made the 2 warranty corrections in a very timely manner. Tom was exceptional as a customer servic was very accommodating. They serviced the car and made the 2 warranty corrections in a very timely manner. Tom was exceptional as a customer service person. We chatted a bit and he was extremely helpful and honest about the vehicle. More

Tom was friendly and made certain that I was taken care of quickly and that all my service needs were met. I will bring my other car there when it needs service. of quickly and that all my service needs were met. I will bring my other car there when it needs service. More

The individual people I dealt with, Jeff and the women at the repair shop were very nice and professional. However, the work was not up to my expectations. I went in on an insurance claim and they gave me the repair shop were very nice and professional. However, the work was not up to my expectations. I went in on an insurance claim and they gave me an est. date of being done in 4-6 business days but it took 9 business days. The repaint job was ok but they got paint on my black trim. I wanted to go to this shop because a friend had a very good experience and the car was repaired great but I will not be returning for any service at this car shop despite the nice people I talked too the completed job was not great. More

I choose to use Kistler Ford because I have purchased 6 vehicles from them over the years. No matter who I've dealt with, I have always been treated with the utmost respect. Everyone has always been very f vehicles from them over the years. No matter who I've dealt with, I have always been treated with the utmost respect. Everyone has always been very friendly and treat me as if I am the only one there. Today I had an oil change and tire rotation done at the service department and Tom Muirhead was the service rep I dealt with. He met me with a sincere smile and actually told me "It is great to see you again!" with complete sincerety. I challenge anyone to be treated so well anywhere else!! Jeff Hibbard More