Yark Ford

As is always the case, Tom was great and very helpful! The work was done quickly and I am very happy with the service I get at Kistler. The work was done quickly and I am very happy with the service I get at Kistler. More

Start to finish the best service visit I have ever experienced! The staff members were all very knowledgable, helpful, and friendly. Over the years I have become accustomed to becoming frustrated when experienced! The staff members were all very knowledgable, helpful, and friendly. Over the years I have become accustomed to becoming frustrated whenever I bring a vehicle in for service. This was my 1st visit to Kistler Ford and should anything else happen to one of my vehicles, it will not be my last! The quality of the work performed was amazing. This was hands down the most friendly staff I have ever come across! When I received my vehicle back today it was cleaner than when it was when I bought it brand new! I mentioned when I was picking my vehicle up that I would love to extend a compliment to them for their work and was referred to this site. Many people have no problem taking the time to complain about services but few people take any time to recognize superior work and customer service. I truly hope that this makes its way back to the employees at Kistler Ford. I really want them to understand that their efforts did not go without notice! I strongly recommend this dealer to anyone looking for fantastic work, a great deal, and just the best customer service around! More

I brought my Ford Edge in for its first oil change. Tom and his crew did a great job with friendliness and service! I was in and out in no time. and his crew did a great job with friendliness and service! I was in and out in no time. More

My husband and I had a great experience at Kistler Ford of Toledo. I was stressed about buying a new car and Eddie Armstrong was very attentive and patient in answering all my questions. I would recommen of Toledo. I was stressed about buying a new car and Eddie Armstrong was very attentive and patient in answering all my questions. I would recommend Kistler Ford to anyone looking for a new vehicle. More

Rebecca contacted me within minutes of my internet query, and made setting up an appointment easy and fast. Alonzo was my salesperson, and he was terrific. He knew what was important to me, and didn't push and made setting up an appointment easy and fast. Alonzo was my salesperson, and he was terrific. He knew what was important to me, and didn't push upsells. He was friendly, knowledgeable and prompt. He and his staff also worked with me to find a package that fit my budget and needs. Justin made closing the deal a snap, told me what i needed to know, but didn't overwhelm with legalese and papers. I went with a Ford Fusion Titanium, and couldn't be happier. There were no "oops" or problems. This was my first Kistler experience and was my first flawless car buying experience with no surprises. More

Alonzo Garrett was a pleasure to deal with. He made purchasing my new Fiesta easy. He came through on everything he promised. I will be buying another Ford product from Alonzo in the near future. purchasing my new Fiesta easy. He came through on everything he promised. I will be buying another Ford product from Alonzo in the near future. More

Tom was very good at explaining what needed to be done to fix my car. I had recently taken my car to another shop for service on the air-conditioning. That shop performed some kind of diagnostic analysis, fix my car. I had recently taken my car to another shop for service on the air-conditioning. That shop performed some kind of diagnostic analysis, and suggested I also needed brake lines replaced, but said nothing about fixing other things I knew were due for repair. The other shop made me afraid the brakes might fail if I didn't get them fixed right away. Tome explained that while the lines would eventually need to be replaced, I would get a warning light before it happened and should immediately bring it in for service. I understand cars need servicing and don't exactly mind paying close to $1000 for the various systems that needed to be flushed and maintained, but this would have been really hard to manage if I had just spent $400 to get the brake lines fixed. The other shop did not mention anything about repairs which will prevent serious engine problems if left uncorrected. Thanks Tom for being a knowledgeable friend. More

Tom has always accommodate me. He always remembers my name. He always is in the best of moods. He always explains what they are going to do, why, & then what they did and how much it will cost. He mak name. He always is in the best of moods. He always explains what they are going to do, why, & then what they did and how much it will cost. He makes taking the truck in for service more enjoyable! Ben Remer More

Usually when i arrive for service. I an greeted by Mr Ostas.He's always been positive and up beat. Willing to go all the way to assure my satisfaction. No matter what. And he usually shakes my hand and s Ostas.He's always been positive and up beat. Willing to go all the way to assure my satisfaction. No matter what. And he usually shakes my hand and says thank you for your business! That hand shake is always firm the way a man should always shake another persons hand.Recently i was hit with a $1,30.00 repair bill. Over a modjule that was not covered because of being out of warrenty. He could see i was very upset. He deducted the$30.00 shop charge. And gave me a free oil change and tire rotation on my next visit. Mr Ostas truley cares about his customers at Kistler Ford. My name is John Pernia I own a 2003 SVT 10 th anniversary Ford Mustang Cobra. And a 2011 Mercury Grand Marquis. And a 1991 Mercury Grand marquis. So far i am a Kistler Ford customer for life. More

Tom is an excellent, patient and courteous service writer. He is always happy to see me, and I to see him, in spite of my picking on him. I threaten him by promising to bring my bagpipes to the deal writer. He is always happy to see me, and I to see him, in spite of my picking on him. I threaten him by promising to bring my bagpipes to the dealership! At my last service, they really bent over backwards to get my Taurus repaired promptly. good work! More