Yark Ford

Everyone was wonderful!! I was a little nervous about car shopping (since it had been 9 years) and it turned out to be a great experience. I have only had my Escape one day, but I love it. Thanks so mu car shopping (since it had been 9 years) and it turned out to be a great experience. I have only had my Escape one day, but I love it. Thanks so much Alonzo, Justin, Rebecca and Bill!!!! Tara Carter More

They were very helpful and explained everything very well. They understood that this was my first leasing of a car and gave me a very good experience. I will tell everyone I know that they should go the well. They understood that this was my first leasing of a car and gave me a very good experience. I will tell everyone I know that they should go there. More

I drove a beautuful Ford Fusion off the lot after a very easy shopping/buying experience. The service was excellent, and the sales approach was casual and efficient. I'm glad I went to Kistler. easy shopping/buying experience. The service was excellent, and the sales approach was casual and efficient. I'm glad I went to Kistler. More

The entire staff is very friendly and accommodating. Tom in the service department has gone above and beyond my expectations at each visit. Keep up the great work Kistler!! in the service department has gone above and beyond my expectations at each visit. Keep up the great work Kistler!! More

I came to Kistler Ford on July 2 after searching several dealerships, and couldn't find anyone or anything i trusted. I came to Jeff Mathes on recommendation I am very glad that I did. Jeff was able to get dealerships, and couldn't find anyone or anything i trusted. I came to Jeff Mathes on recommendation I am very glad that I did. Jeff was able to get me what I wanted for my trade in and even agreed to replace the tires on the vehicle I was purchasing. Not even two weeks after purchase of my 2010 Mercury Milan I had a problem that was not covered under warranty, a fairly serious problem for a 3 year old car. Kistler agreed to fix it at their cost because I hadn't had the vehicle long enough. I'm overall extremely satisfied with Jeff Mathes and Kistler Ford although i think the service dept. wasn't very caring. I still will not hesitate to buy another vehicle from kistler and for my future needs I hope for a better experience. Thank you Jeff for all of your help. More

The service department did a great job with the car and got it fixed! Tom was great about explaining to me exactly what happened with the transmission (it is only a year old car) and how it was repaired. got it fixed! Tom was great about explaining to me exactly what happened with the transmission (it is only a year old car) and how it was repaired. More

I took my car in for Warranty service on the ac in Nov. 2012. It was fixed temporarily and worked that day but come May when I first needed it, it did not work. I was told that needed a valve and it wasn 2012. It was fixed temporarily and worked that day but come May when I first needed it, it did not work. I was told that needed a valve and it wasn't covered now (900 miles over warranty). In July no ac again. Tom had service dig into it and found the initial problem from Nov and fixed it under warranty. Thank you Tom. More

I have been doing business with Tom Muirhead at Kistler Ford for at least 10 years. I have always found him to be friendly, courteous, knowledgeable and extremely honest. I trust that if he says somethin Ford for at least 10 years. I have always found him to be friendly, courteous, knowledgeable and extremely honest. I trust that if he says something needs to be done on my vehicle it's the truth. My visit yesterday was no exception. I wouldn't trust my vehicle to anyone but Tom and Kistler Ford. More

I was very happy with the service I received at this service department. I needed a basic oil change and fluid top off. I was greeted promptly by the service advisor, Tom Muirhead, and also by the techn service department. I needed a basic oil change and fluid top off. I was greeted promptly by the service advisor, Tom Muirhead, and also by the technician whose name I did not get. I expected to have to go home and come back later to get the car but Tom said it would only be a few minutes and offered to have me wait in the lounge. I didn't even finish reading the paper and my car was back washed and ready to go! The technician was very polite and friendly which you don't seem to find as often these days. Tom explained what was done and the general condition of the various serviceable items on the car, I was very pleased how prompt the team was, I will return to this dealer for future service needs More

Very friendly, great service, service was done on time. Tom Muirhead is a great service consultant. I worked with Tom and my vehicle for many years and never had a bad experience. He always lets you know Tom Muirhead is a great service consultant. I worked with Tom and my vehicle for many years and never had a bad experience. He always lets you know what is going on and never stirs you the wrong way. I wish all consultants were like Tom, and they would not try to screw you. More