Yark Ford

We bought our Chrysler van in December the first time I brought it in for an oil change I was shuffled from one service guy ( Bill) who was rude to another( Nick) who talked bad about Bill. I've worked ret brought it in for an oil change I was shuffled from one service guy ( Bill) who was rude to another( Nick) who talked bad about Bill. I've worked retail and both of these things are bad for business. So I thought maybe it was just a bad day since I've used your parts department and those guys are great never a problem and ALWAYS helpful. They did the oil change but did not wash the van. The second time I brought the van in I believe it was Nick the took care of me and everything went okay, However the third oil change was as worst than the first they rotated the tires and it was written up that the right front tire had a slow leak ( Bill). I don't think anyone even looked at the tire ohter than changing it because two days later we took it to Tireman and they pulled a nail out of it and plugged it. Again the van did not get washed this timedue to the door on the washer be broke. If it wasn't for the engine warranty I'm not sure I'd be back for anything other than the parts department those guys are great and deserve a raise ALWAYS very helpful and friendly. More

The reason why I was buying a used Ford Edge from a private owner and called Kissler Ford and talked with a Mr. Tom Muirhead whom was able to schedule in the Ford Edge for a Oil Change and did a vehicl private owner and called Kissler Ford and talked with a Mr. Tom Muirhead whom was able to schedule in the Ford Edge for a Oil Change and did a vehicle inspection and sent me a report. I thank him and Kissler for their help in letting me chose a car they did not have on their lot. More

Love the vehicle great on gas mileage and great customer service on any questions I have about vehicle. I would definitely recommend Eric to friends and family. service on any questions I have about vehicle. I would definitely recommend Eric to friends and family. More

I called to find the price for and time available for needed oil service for the giant E-350 van I drive for work, and Tom said $39.95 and "Come right in!" I asked how long it would take, and he said 'Fo needed oil service for the giant E-350 van I drive for work, and Tom said $39.95 and "Come right in!" I asked how long it would take, and he said 'Forty-five minutes to an hour." Sounded good to me. I came right in and Tom was friendly and got my van in for service right away. He answered all my questions and went over the results of their inspections afterward. I'm only downgrading to 'good' because it actually took 1 1/2 hours, and my co-worker texted me to find out what was taking so long. More

I tried to update my sync in my car but kept running into trouble. Finally I called Mr. Zuccarell and brought my car in. He helped me with the update and had me back on the road in less than an hour. Thank Y trouble. Finally I called Mr. Zuccarell and brought my car in. He helped me with the update and had me back on the road in less than an hour. Thank You!! More

Sunday Crandall was very helpful with all of our services and we are very happy with the work the only thing we were not happy with is Jerry Kohlruss as he would not return phone calls so thanks goodness for and we are very happy with the work the only thing we were not happy with is Jerry Kohlruss as he would not return phone calls so thanks goodness for Sunday that is all I have to say thanks More

We had a collision in which the other vehicle was at fault. There insurance company was Geiko, which is why we were sent to Kistler Ford. I was greeted with a friendly smile and excellent follow up. fault. There insurance company was Geiko, which is why we were sent to Kistler Ford. I was greeted with a friendly smile and excellent follow up. They kept me informed the entire time via phone calls. They were not just doing their job, they were going the extra mile to ensure our satisfaction. They even asked about my family and made friendly conversation other than just what was going on with the car. We were completely satisfied with the staff and with the quality of their work. We were also very impressed with how Geiko handled the whole transaction as well. Jeff, the rep from Geiko at Kistler, was also very friendly and kept us very informed from an insurance standpoint. More

My service was for a control module recalabration.The service rep was friendly polite very good to word with.He explained everything and said it would take about 3 hrs which it did. I was very pleased w service rep was friendly polite very good to word with.He explained everything and said it would take about 3 hrs which it did. I was very pleased with the service . More

Tom was very helpful describing a question I had about gasing the vechile. He also went out of his way to have the tires checked. gasing the vechile. He also went out of his way to have the tires checked. More

I had recently completed a transaction with Kistler Ford Auto Sales and I must say I am very impressed with Alonzo Garrett's work performance. He offered multiple options for making the decision (how I c Auto Sales and I must say I am very impressed with Alonzo Garrett's work performance. He offered multiple options for making the decision (how I could respond, the time frame in which I could decide, etc) and once I decided to go for it, he helped me through my various financing decisions without putting any pressure toward one or another option. I'm writing this review a few weeks after I purchased my 2010 Ford Taurus, and I couldn't be happier with the car I bought. Alonzo touted how much they pride themselves on finding deals, and how particular they are about the cars they bring on the lot. I understand why. I feel like I got a great deal on my Taurus, and I couldn't be happier with the car itself and the experience overall. Thanks Alonzo! More