Yark Ford

My experience at Kistler Ford on Friday March 7th was awesome. I was skeptical about what I wanted however I knew I needed a vehicle immediately. I had done some homework on Ford credit, cars (Fusion a awesome. I was skeptical about what I wanted however I knew I needed a vehicle immediately. I had done some homework on Ford credit, cars (Fusion and Edge) and financing available so from that aspect I was prepared. Deon was awesome to work with, great customer service, and great knowledge of cars and financing. He was patient and genuinely cared for what I wanted and what I could afford. He explained and provided several options for me based on my needs and financial situation. I was able to test drive several vehicles and there was a variety of cars to choose from. Deon worked things out based on the added features I was looking for (tint, sunroof) in the car and also persuaded me out of my comfort zone color (black). I left with a car far more than what I expected. When it was all said and done, I leased a 2014 Indigo Blue Fusion with a sunroof, voice, navigation, tint and touch features. I love it! The timing was great and I didn't feel pressured to make a decision however I was given facts. Once I did make a decision, my car was cleaned and paperwork was ready within a few hours which was good for me. I thought this would be a stressful decision however it was nothing like I thought and everything there made me feel comfortable and process seamless. Facility and lot was clean and organized. Other salesman where friendly and came to chat throughout the process. I was even offered some lunch:) This is my first BRAND new car and I am glad I went to Kistler Ford! Love Love Love....what a Blessing they are! More

Overall, my experience was fine picking up my new company car at Kistler. I understand that the dealership doesn't receive a lot of money for processing a company car, but as individuals we do purchase new car at Kistler. I understand that the dealership doesn't receive a lot of money for processing a company car, but as individuals we do purchase new cars from dealers that we like. With this said, my overall customer service was very good from the paperwork process/license plates being issued. My only criticizism would be is that my new company car was pretty much cleaned only on the outside, and so-so cleaned on the inside. As an example, when I left the lot I could still see the suction-cup marks on the inside of the front windshield left over from the installation process. More

I would recommend this dealership to anyone looking for a better car buying experience. Very friendly and willing to take the time to answer all your questions. better car buying experience. Very friendly and willing to take the time to answer all your questions. More

I have bought all my cars at Kistler Ford since 1984, a few of them from Nick. Every time Nick has stepped up an talked an treated me like a old friend. The whole staff in the pre-owned area has always bee few of them from Nick. Every time Nick has stepped up an talked an treated me like a old friend. The whole staff in the pre-owned area has always been open an friendly (almost as if I was their customer instead of Nick's, that is a good feeling.) Reminds me of when I went in back in 1997 an bought cars for me an my wife.. my kids still remember how he even made them feel welcome. More

My husband and I were looking to upgrade to a mini van to have more room for our 3 children. Jeff and Justin made this a very easy and painless process! We visited the lot a couple times and Jeff was always have more room for our 3 children. Jeff and Justin made this a very easy and painless process! We visited the lot a couple times and Jeff was always right out to greet us. Never pushy very friendly. Once our decision was made Justin made the final steps as easy as possible. He patiently worked with us to find financing that fit in our budget! This was a wonderful car buying experience! Thanks for everything guys!!!! We will be telling everyone where we got our car from!! More

They were excellent on all levels thus far. Of course I They were excellent on all levels thus far. Of course I would have loved to had a lower price. Who wouldn't ? I guess you get what you pay for and They were excellent on all levels thus far. Of course I would have loved to had a lower price. Who wouldn't ? I guess you get what you pay for and I feel like my truck is worth what I paid. Thanks Kistler More

Took my car in for the first time, after purchasing it in October, for routine service. The staff was extremely friendly and personable. They walked me through the entire process and following the service th October, for routine service. The staff was extremely friendly and personable. They walked me through the entire process and following the service they explained everything that was done on the car. This was definately the best experience Ive had at a service center. More

When I arrived I was met by Tom and he quickly began my registration process and asked me if I was having any problems. Then he completed the paperwork so that my care could be serviced. It was a very ef registration process and asked me if I was having any problems. Then he completed the paperwork so that my care could be serviced. It was a very efficient process. I keep coming back for service at Kistler because I am always treated as the most important customer. Tom really understands customer service. Tom is one of the reasons I return to Kistler for service and purchasing my cars. I have bought 6+ cars here because of the great customer service attitude. More

They were very quick considering how busy they were when we arrived. All of the employees were kind and helped us get us on our way. We take both our car and truck there for oil changes and repairs. We wi we arrived. All of the employees were kind and helped us get us on our way. We take both our car and truck there for oil changes and repairs. We will be back! Thank you so much! More

Cody was great!! He returned my call and did what he said he would do. He did not charge me for straightening my rim and he washed my car. I am looking a new Fusion in a month or two and I will go to Kistl he would do. He did not charge me for straightening my rim and he washed my car. I am looking a new Fusion in a month or two and I will go to Kistler Ford. More