Yark Ford

Pick up of Leased Company Car My wife and I picked up my new company car, today. Lori made the process efficient and smooth. Bill was a great help assisting in pairing both of My wife and I picked up my new company car, today. Lori made the process efficient and smooth. Bill was a great help assisting in pairing both of our cell phones. Both Lori and Bill made the experience easy, fast and fun! More

Glad we went to Kistler We had been looking for a vehicle for months. We had gone to numerous dealers of all kinds of vehicles. We found a 2013 Ford Edge Limited that fit We had been looking for a vehicle for months. We had gone to numerous dealers of all kinds of vehicles. We found a 2013 Ford Edge Limited that fit us to a "T" and had the good fortune of dealing with Deon Valentine. We left the dealership very happy with a great car. I would highly recommend this dealership and salesman to anyone. More

Great service. Love the car. I arrived at Kistler Ford to look at cars with a high MPG rating. I had looked on-line but now I needed to see the product. Sales person Lauren Morea I arrived at Kistler Ford to look at cars with a high MPG rating. I had looked on-line but now I needed to see the product. Sales person Lauren Moreau gave me a friendly greeting but then left me to look around until I had questions. That is what needed; time to walk around and compare colors, body styles, options, price, ect. When I was ready with questions, I went into the show room and found Lauren. She answered questions and explained options. We test drove two cars. There was absolutely no pressure. The service was great and the car sold itself. More

A refreshing car buying experience! I can not say enough about my experience at Kistler Ford. It was refreshing to have staff help you work through the car buying experience without feel I can not say enough about my experience at Kistler Ford. It was refreshing to have staff help you work through the car buying experience without feeling defensive or pressured. After asking what I needed and then what I wanted Keith and Max got me more than I thought possible for what was in my price range. I am also impressed with the amenities you receive after purchasing a vehicle with them. If you want to feel like your business really matters go shopping at Kistler. I would also like to thank Justin for making sure that I understood all my paperwork and how to access any help I need to take care of my new vehicle. Thank You Samantha More

Trip from Pinckney MI to CT..... We were headed to Ct to go to a funeral of a dear friend. We left early to make the 700 mile trip in one day. When we drove into OH our Ford started We were headed to Ct to go to a funeral of a dear friend. We left early to make the 700 mile trip in one day. When we drove into OH our Ford started loosing power. We pulled over and asked for the nearest Ford dealership. We were lucky to find a UPS driver that gave us directions to Kisler Ford. We just showed up and got in line with other cars needing service. our service guy was Tom Muirhead. When he found out we were trying to get to a funeral....he went out of his way to get our car fixed...he knew what the problem was. We sat in a very nice lounge, and within an hour our car was fixed. he was friendly, knowledgable and sympathetic. he needs a raise! More

"Wow" experience x 2 This is the 2nd time Cody has impressed me with his "wow" customer service! Very personable...looking out for the best interest of the customer! Very This is the 2nd time Cody has impressed me with his "wow" customer service! Very personable...looking out for the best interest of the customer! Very impressed! More

helping a strange schedule The body shop team worked miracles. I work 6 days, 10 hours and commute 117 miles each way to work. With my day off being unpredictable it took flexib The body shop team worked miracles. I work 6 days, 10 hours and commute 117 miles each way to work. With my day off being unpredictable it took flexible, bendable, professional service attitudes to get my and my car in and out. They did it! The workmanship was great and I would highly recommend the parts department and THE Body Shop team to everyone. Go Jerry. More

Treated like a long time friend ! From the moment we walked onto the lot, we were greeted and treated like friends. Ed Wilcox was awesome. He rode along with us in the truck we were in From the moment we walked onto the lot, we were greeted and treated like friends. Ed Wilcox was awesome. He rode along with us in the truck we were interested in.We came back the next day with a vehicle to do a possible trade-in deal. My husband is a car collector, and he knows exactly how to crunch all the numbers so that we get the best and fairest deal. When Ed handed us the paperwork with that bottom number... a HUGE smile came across my face... I looked at my husband and he just smiled and said.."Well, I guess you own a truck!! Thank you Kistler and Ed Wilcox for your honest deal and making this happen for me!! I LOVE my 2014 FORD RAPTOR. And to top it all off, as fate would have it, I am also the owner of one of the few remaining vintage keyrings that states "I'M A KISTLER WHISTLER"...And yes, it whistles PERFECTLY!! I can really get my husbands attention now! By the way, he LOVES the truck also ...but he's ready to throw my whistle out the window!! Pam & Del Chupa More

Used F150 Bought a Truck Not to Long Ago and The Staff Was Very Friendly and Helpful. I Had Been Looking for a Truck for Awhile and When They Found What I Wante Bought a Truck Not to Long Ago and The Staff Was Very Friendly and Helpful. I Had Been Looking for a Truck for Awhile and When They Found What I Wanted They Contacted Me. Awesome!!! Jeff Fuller and Steve Wolfe are the Best!!! More

Recall Yesterdays experience was awesome. Tom was great. When car first started acting up before recall, I took it back to where I bought it. At that time no Yesterdays experience was awesome. Tom was great. When car first started acting up before recall, I took it back to where I bought it. At that time no warning lights were on, and they could fine nothing. I had to pay $90. I feel Ford owes me that money. Is there anything I can about getting it reimbursed? More