Yark Ford

Terrible service I took my car here after an accident and they took over a month to get my car fixed and later I found out that they didn't even fix it properly and I I took my car here after an accident and they took over a month to get my car fixed and later I found out that they didn't even fix it properly and I had to take it somewhere else to fix what they messed up. I would not recommend them to anyone. More

Great Dealer Very friendly, very accomodating for my technical requests. Test drive was easy and hassle free. When I decided not to purchase, they remained Very friendly, very accomodating for my technical requests. Test drive was easy and hassle free. When I decided not to purchase, they remained friendly! Best ever dealer experience. More

Lack of Customer Notification of Additiona Service Performed I took my car in for a Safety Recall and during the work being performed the mechanic broke the attached Hinge. I would appreciate the next time if yo I took my car in for a Safety Recall and during the work being performed the mechanic broke the attached Hinge. I would appreciate the next time if you see something with corrosion or possibly resulting in additional work that the customer needs to be notified ahead of time prior to work in that area. This resulted in additional charges that I did not approve or expect. Then the mechanic called and rudely stated that I needed to pay for it. However after speaking to the Service Manager who was friendly and understood my case made an adjustment to 50% off my expense. Even though I appreciate the adjustment, I believe i should have been advised of the situation prior to any work being done and will not return for any further service on my vehicles. :-( More

Purchased a 2015 Ford Escape Great experience. Everyone is very knowledgeable and helpful. I would definitely recommend Kistler to anyone looking to purchase a new car. The tec Great experience. Everyone is very knowledgeable and helpful. I would definitely recommend Kistler to anyone looking to purchase a new car. The tech guy was also very helpful in explaining the features of the car to me. More

unsure but satisfied He was very friendly, took care of any concerns with the vehicle problems (put a new tire on), help me set up my sync, which took a little time :-) wi He was very friendly, took care of any concerns with the vehicle problems (put a new tire on), help me set up my sync, which took a little time :-) will come back again for our next car. More

Friendly and concern for the right car for customer I can not say enough about my experience at Kistler Ford. Everyone in the process was great. Max and Nick were outstanding. They were available anytim I can not say enough about my experience at Kistler Ford. Everyone in the process was great. Max and Nick were outstanding. They were available anytime I called even after hours. Because of the road bumps in my life my credit was not good. They worked very hard to get me financed and stay within my budget. AMAZING They were genuinely concerned and honest about the facts, figures and finding a good fit for me. Because of their hard work I am a very happy ford owner that is on the road to repairing my credit. I will definitely work with Nick and Max the next time I buy a car. I will recommend Kistler Ford to my friends. Thanks for getting me on the road in a great car! Sonya More

Bill Zuccarell's technological support Thank you for Bill's expertise! He was an invaluable asset to your dealership. I will not hesitate to call him with any questions in the future! Th Thank you for Bill's expertise! He was an invaluable asset to your dealership. I will not hesitate to call him with any questions in the future! This teacher is sooooo happy! Jeff Mathes was a considerate salesman. He did not push his agenda on us. We did not feel pressured to purchase our used 2013 Ford Taurus. He was always available when we telephoned him. All in all, we WILL be back to peruse your inventory when we are ready to purchase another vehicle. I will also let our family know about this experience. Thank you everyone! More

New car purchase Bought My first NEW car yeah!! Lauren Moreau was very friendly and helpful had a great experience Thanks, Bill Zuccarell has patients thanks. They al Bought My first NEW car yeah!! Lauren Moreau was very friendly and helpful had a great experience Thanks, Bill Zuccarell has patients thanks. They all make you feel right at home. More

Service visit Always have a pleasant experience thanks to Tom Muirhead. He is a great guy (though I think he could be FABULOUS) if just once he would pay for my oi Always have a pleasant experience thanks to Tom Muirhead. He is a great guy (though I think he could be FABULOUS) if just once he would pay for my oil change and tire rotation. He is always so friendly and has a smile on his face and gets things taken care of for us. More