Yark Ford

This I call 'Service" I have had great customer experience with Kistler Ford. Sunday really made it for me, she is so good in her work, And Max and Stephen & co also made i I have had great customer experience with Kistler Ford. Sunday really made it for me, she is so good in her work, And Max and Stephen & co also made it possible to get the lease as that cannot be taken for granted for foreigners in the US, thanks to Ford Credit too. Having no credit score did not probably help, but you also didn't let it be an excuse to make business. Without Sunday's active sales work and proactive care, and help with the auto insurance too, I would not have got it all done in time as it had to be done by end of Dec and I had a trip to Finland and other 'busyness'. And a couple of weeks ago when visited to pick up the license plate, Sunday asked if I want car wash too, just before closing time. Many employees would have made it clear that we are closing soon and don't have time to anything extra. I appreciate your attitude and small but very sweet actions to make customers feel good and safe in a way. I have also learned a lot myself what comes to customer service and giving similar customer experiences than you. Thank you, Sanni Kotamaki More

Awesome! When I was looking to buy a newer used vehicle I went to many dealerships here in town as well as looked extensively online. I just happened to pull i When I was looking to buy a newer used vehicle I went to many dealerships here in town as well as looked extensively online. I just happened to pull into this dealership as I was heading home late on a Saturday and that's when I met Deon. Deon is very knowledgeable and his outgoing personality made me like him most out of all the other salesmen I had met so far. I left without making a decision but I thought on it for a few days and eventually decided on a Certified 2014 Explorer. Deon was awesome for the entire transaction and I picked up my Explorer the next day...all celaned up and ready to go! When I got home I noticed some issues that I didn't see before I made the purchase or even when I picked it up. I notified Deon and the dealership promptly got it into the bodyshop and fixed the issue, even after Ford said it wouldn't be covered under the original warrenty OR the warrenty package I purchased. Whenever I have had an issue Deon and the staff at Bobby Jorgenson Kistler Ford has gotten it taken care of in a very prompt and professional manner! I would highly reccomend buying from them!! More

Great Customer Service The Sales team was very professional. They really catered to our needs! If you are looking for a great deal - I highly recommend this location The Sales team was very professional. They really catered to our needs! If you are looking for a great deal - I highly recommend this location More

Happy customer I drove 500 miles to buy this Jeep Wrangler. I was greeted with smiles. The people at this dealership were very pleasant. I deal with the use car mana I drove 500 miles to buy this Jeep Wrangler. I was greeted with smiles. The people at this dealership were very pleasant. I deal with the use car manager Jeff Fuller he was extremely helpful. Nick Montalbano had The Jeep ready to go when I arrived Christi Fosgate had all the paper work ready and had me in and out in a short time. So at this time I would like to thank all for the way I was treated at their dealship Tom Bienkowski Utica New York More

Great car and service! This was our first Ford in more than 20 years. Our Fusion is a wonderful car. Sonja Franko was fantastic!! She was very knowledgable and friendly! This was our first Ford in more than 20 years. Our Fusion is a wonderful car. Sonja Franko was fantastic!! She was very knowledgable and friendly!! More

They were attentive and pleasant Sonja helped me purchase a new truck for my business. She was friendly and helpful. Also, she was supported by sales specialists such as the tech guy, Sonja helped me purchase a new truck for my business. She was friendly and helpful. Also, she was supported by sales specialists such as the tech guy, he showed me all the features in the vehicle. There were many. Also there was the diesel guy, he introduced me to owning a diesel. Everyone was well trained and helpful. The guys seemed to respect what Sonja was trying to accomplish. Its really nice to see a team work well together. More

A little rushed I would recommend this dealership. Suggestion: when a customer comes in late in the day as I did, suggest that they come back when there is plenty of I would recommend this dealership. Suggestion: when a customer comes in late in the day as I did, suggest that they come back when there is plenty of time. I felt rushed as if I were imposing. Sonya was very nice and professional. More

Satisfied Ford Customer I highly recommend this dealership due to their commitment to customer service and salesmanship without high pressure to make a deal. I particularly r I highly recommend this dealership due to their commitment to customer service and salesmanship without high pressure to make a deal. I particularly recommend that you ask for Sonja as she will take all the time necessary to help you understand the features of your new vehicle. More

Great experience. Sonja our Product Specialist was great. Kistler Ford's system of having salaried Product Specialists instead of commissioned sales people made our experience great and got us into the perfec Kistler Ford's system of having salaried Product Specialists instead of commissioned sales people made our experience great and got us into the perfect vehicle More

Great experience My salesman Morgan and the manager Bob made the experience great. They answered all my questions and made the whole process really easy. The salesman My salesman Morgan and the manager Bob made the experience great. They answered all my questions and made the whole process really easy. The salesman not working on commission made the experience better. I didn't feel pressured at all. More