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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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July 14, 2023

Excellent Customer service. .Ryan went above and beyond to make sure I was 100 percent satisfied before leaving his facility,Hardworking crew that clearly communicates to make su More

by Bradleygoben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lauder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your wonderful review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 10, 2023

Eric services advisor at Yark automotive Group excellent work performance kept me informed what's going on explained work after completed good job More

by seiple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 30, 2023

Easy to schedule for service without a long wait. Service completed in good time and done right. Thanks to Mike H. (Service Manager) and his staff for continued great service! More

by N8445S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Zieroff
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 28, 2023

Impeccable service for a manufacturer defect on a rear axle seal leak for my 2021 Jeep Mojave gladiator More

by Mojave
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Leonhardt
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

May 31, 2023

AJ took care of me. He was very polite and he thoroughly explained everything to me. More

by Hoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Rosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Customer service is lacking. Went 3 days with no update. Difficult to get a call back. Couldn’t get a loaner so I was without a car and no updates. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Customer satisfaction is our top priority and appreciate you bringing this matter to our attention giving us the opportunity to look into this further. We have forwarded your concerns to proper management and would love the chance to speak more to you about this, but unfortunately we are unable to find any information under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? Who did you work with? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

May 14, 2023

Great work…difficult to schedule. Plus last service in Jan..problem not solved. Responded to the review email..got no response back. More

by ndavis4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Rosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin O'Connell
May 06, 2023

Great service department. Great dealership. Have been going to Yark for over 20 years. I would not go anywhere else. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

My appointment was handled very efficient ly . The young man who handled my appointment was very courteous and knowledgeable . More

by KMByers55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Rosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

April 20, 2023

The fastest service center that I have experienced in a long time. Got me in before my scheduled time, did the inspection oil change and headlight replacement in around 45 minutes. Great communication th More

by A Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle with scheduling five stars, Ty Zieroff, Chris Leonhardt
Apr 25, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

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