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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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June 02, 2019

Service manager Joe was outstanding Joe was extremely helpful, kept me well informed! He was quick with the paperwork oh, got me a rental car, and notified me when my vehicle is ready! More

by Bigggeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cannon
Jun 11, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate knowing you had a great experience and look forward to serving you again in the future!

May 30, 2019

Great experience at Yark I must say that Greg Early is always is such a huge help everytime I have to come to Yark. He has such a positive attitude, is helpful, and never make More

by Bstanton2748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Early
Jun 05, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We appreciate your kind words! Thank you so much for being a loyal customer and allowing us an opportunity to serve you!

May 21, 2019

Miller Chase was sure contact me each day to keep me informed in the progress When the repair took longer then anticipated he made it easy for me to get a More

by Mille/
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Fafard
May 23, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your service experience with us! if there is anything more we can do, please let us know!

May 14, 2019

Check engine light It took a week but Chase communicated with me several times a day. They were thorough and up front with what was wrong and how they fixed it. More

by David Heaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
May 14, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

May 12, 2019

Flawless! Eric, in the Collision Center was great. He was patient, and took care of everything I needed done, Paint work, oil change and Recall service. Every More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 14, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Wow, that's great! Thank you so much for taking the time to share your experience with us and leaving your review! We appreciate your business and hope to serve you in the future!

May 02, 2019

Oil change My experience is always good with Yark. Very courteous and kind. They get the job done! Fast and convenient of hours and our time. Always a pleasure More

by Tiffani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Young, Matt Hardy
May 14, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Hi Tiffani! Thank you for sharing your service experience! We appreciate your business and look forward to serving you again in the future!

April 24, 2019

TODAYS VISIT A WHILE BACK I HAD PURCHASED A DISCOUNT PACK OF SEVERAL OIL CHANGES. TODAY I WAS TOLD BY EXPRESS LANE ADVISOR JUDE ROZANSKI THAT THE TIME HAD EXPI More

by champthegreat2015
Recommend Dealer
No
Employees Worked With
JUDE ROZANSKI
Apr 30, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Mr. Winterhalter, we truly apologize that your experience has left you feeling anything other than completely satisfied and that it has led to this negative review. Please understand that we do try to serve our customers the best we can and regret any frustration or inconvenience it may have caused you. You purchased your package in September of 2015, which was good for 36 months. Unfortunately, when you were in for your last oil change on April 24th, your package had been expired since September of 2018. Our advisor explained that your oil change would not be covered and showed you other packages that were available for purchase that also carried an expiration, you declined and went ahead with the oil change. Again, accept our sincere apology and please know that it is never our intention to make any of our guests feel less than satisfied when leaving our dealership. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

April 12, 2019

Good service Service personnel listened to my issues and fixed my car.professional atmosphere.timely update given on problem with my car.recommend Yark service de More

by Happy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig frankowski
Apr 15, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your service experience and recommending our dealership! We appreciate your business and look forward to serving you again in the future!

April 03, 2019

Service experience Poor customer service, service needs not completed, slight interior damage while at service, rude behavior by assistant service manager. Poor commun More

by JO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Parks, Assistant Service Manager
Apr 10, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Mr. Oslakovic, we truly apologize that your experience has left you feeling anything other than completely satisfied and that it has led to this negative review. Your satisfaction is our #1 priority and your concerns are important to us. We have forwarded your concerns to proper management for further information. We hope that our service manager was able to address all of your concerns and again, please accept our sincerest apologies and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

March 30, 2019

Great communication from Joe Yark service completed the work I needed on our Pacifica. It was tough diagnostic testing took a bit of time but gave out a loaner. All is good. More

by Kaschman71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cannon
Apr 09, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your Yark service experience with us! Please let us know if there is anything more we can do to serve you!

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