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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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August 04, 2019

Recall and tires replaced Great service and friendly staff. I would highly recommend using Yark and refer Mr. Joe Cannon. He has helped me and my family for years! More

by Sfakhari03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cannon
Aug 08, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

July 31, 2019

Slow service Price was reasonable but the time was ridiculous. My "appointment" was at 10:30 Thursday morning and I didn't get a diagnosis until Monday afternoon. More

by Raetori19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Aug 01, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! When making an appointment for your vehicle, the stated time is when you are to see your advisor and explain the issue(s) you may be having with your vehicle at that time. Your vehicle is then placed in line to have a tech inspect and/or repair your vehicle. We do try to get to your vehicle as soon as possible but other appointments and work load may interfere. We appreciate your business and hope that you'll allow us to serve you again in the future!

July 25, 2019

Overpriced Car wouldn’t start so had it towed to Yark. Was told there is a $115 diagnostic fee which most places deduct from your final bill, not Yark. Was told More

by DanHjeep2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cannon
Aug 14, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any inconvenience or frustration it may have caused you. Your review has been forwarded to proper management and we are investigating your concerns. After further investigation, these Jeeps have complex electrical systems and one or multiple conditions could cause loss of power. We went through every system on your vehicle to verify that it was a battery issue. The diagnostics fee was credited and put towards your repair. Once again, please accept our sincere apologies.

July 24, 2019

Service trip Joe is a very pleasant young man, answered all my questions appropriately, got back to me in a timely manner. I will continue to bring my Jeep to this More

by Deb65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bonnough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cannon
Jul 25, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! If there is anything more we can do, please let us know!

July 24, 2019

Quick In and out in 30 minutes, joe Cerveny is always professional and does a great job...I will continue to come back, great job thanks More

by Joe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! If there is anything more we can do, please let us know!

July 16, 2019

Service: oil change and tire rotation I gave a 5 star rating based on previous experiences. This service was by far 5 stars. I checked in online. At arrival, I was informed online check in More

by Durango Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 25, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your review and sharing your experience with us! We apologize for your recent experience with our service department! We hope to be able to serve you again in the future!

July 11, 2019

Time was of the essence. Yes I had to wait two months to get my vehicle back. I had plans to go to a place where my wife and I visited every year and spread her ashes. She pas More

by Jeff66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cannon
Jul 16, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We truly apologize that your experience has left you feeling anything other than completely satisfied and that it has led to your negative review. Your satisfaction is our #1 priority and your concerns are important to us but, unfortunately, we are unable to find any information under this name. Please contact us at your earliest convenience at customersupport@yarkauto.com with who you were in contact with at our dealership so we may further investigate your concerns. We look forward to hearing from you and working towards a resolution.

July 03, 2019

Recall Work I had recall work done at Yark on my Ram. Chase was very nice and made sure to get it done quickly. He also explained to me about the recall so I wou More

by Chet123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Jul 09, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your review and letting us know your service experience! We appreciate your business and look forward to serving you again in the future! If there is anything more we can do, please let us know!

June 17, 2019

Easy repair process The battery on my leased Jeep died. I took it in, told them about the problem, they gave me a loaner, and I got my Jeep back the next business day. Ea More

by Ashton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Jun 18, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and knowing you are satisfied with your visit! Please let us know if there is anything more we can do!

June 05, 2019

Mojobaker Very kind, effective and helpful. Even faster than I thought. Not real impressed with signing in on the app through my phone. It didn’t seem to be cor More

by Mojobaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Haley
Jun 11, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

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