Yark Chrysler Jeep Dodge Ram FIAT - Service Center
Toledo, OH
631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center
Great service The employees are friendly and helpful. They are very thorough with their service. We worked with Chase in the service center and he was very nice and The employees are friendly and helpful. They are very thorough with their service. We worked with Chase in the service center and he was very nice and helpful. More
Fast and friendly! Wayne was very helpful when it came to my recall. I took it in and the process was very easy! He had it done in a couple hours and gave me a call when Wayne was very helpful when it came to my recall. I took it in and the process was very easy! He had it done in a couple hours and gave me a call when it was done! More
We trust Yark Our family has purchased 7 vehicles from a variety of Yark dealerships. No matter where we look we always go back. Grant is so knowledgeable and inter Our family has purchased 7 vehicles from a variety of Yark dealerships. No matter where we look we always go back. Grant is so knowledgeable and interested in what you are looking for in a car. He genuinely wants to find you the best car that fits your budget. I would seek him out the next time we buy. More
Exceeded My Expectations This was a great experience, I went to pick up a part and was pleasantly surprised when they said they were able to put it in right then. Chase in th This was a great experience, I went to pick up a part and was pleasantly surprised when they said they were able to put it in right then. Chase in the service went above and beyond to make sure I was happy. More
Top Notch Service and Body Shop Mike Hehl, Jeep Service Manager, and Tom Davies, Collision Center Director are fantastic! The service as well as the body shop do nothing but outstan Mike Hehl, Jeep Service Manager, and Tom Davies, Collision Center Director are fantastic! The service as well as the body shop do nothing but outstanding work! Will never go anywhere else for service or for body work. More
Had Van serviced Wayne Haley helped me out so much today. Didn’t even have an appointment and he still took time helped me and made sure my van was safe for my kids n Wayne Haley helped me out so much today. Didn’t even have an appointment and he still took time helped me and made sure my van was safe for my kids n I. I would recommend him to anyone. Thank you yark for hiring him More
Needed Dealership to make new transponder key Everyone at the dealership was awesome !let me say this is a busy busy place which made the service that I'm describing so awesome..Everyone was so ni Everyone at the dealership was awesome !let me say this is a busy busy place which made the service that I'm describing so awesome..Everyone was so nice and friendly ,professional.Service was done in the time they provided before auto service which was great ..thank you More
Good, but frustrating Dropped my wife's Jeep off at 8 a.m. to have passenger side airbag replaced due to recall. Joe was friendly, polite, helpful. Took down all the rele Dropped my wife's Jeep off at 8 a.m. to have passenger side airbag replaced due to recall. Joe was friendly, polite, helpful. Took down all the relevant information, including number where I could be reached. When asked how long the repair would take, he said anywhere from a couple of hours to half a day. I called and left a voicemail for Joe at around 11:30, asking him to call me with an update, since my wife had a late afternoon appointment she was trying to figure out if she'd be able to make it to, depending if her Jeep was done or not. Never heard back. Called again two more times, leaving another message. Never heard back. Called a fourth time around 3 pm and spoke with a woman who finally put me in contact with Joe. When I spoke with Joe, he said he had sent me a text letting me know the work was done. I had given him my home phone number, which is a landline, when he asked for a number to reach me at. He never clarified whether or not the number was a cell phone, and just sent a text, rather than taking the time to make a call and speak with me personally or leave a message that I could get. Other than this frustration, I was pleased with the service. I would make a suggestion to try the personal touch (i.e., phone call) unless texting is specifically discussed and agreed upon. More
Ownership details The service manager actually did a walk around my car to look for ding or dents before service. He said “ I want to give you your car the way it was! The service manager actually did a walk around my car to look for ding or dents before service. He said “ I want to give you your car the way it was! That gained my trust that they would be careful with my investment. Nobody has ever done that before! When you know every dent or ding on your car that’s important to you. Matt was my salesman and has always sold me a vehicle in the past. Great guy! More
Excellent Service and Communication Warranty work. I drove right in for my 9 am appointment. Pat drove my grandchild and me home. Friendly and a good driver. Wayne was my service agent. Warranty work. I drove right in for my 9 am appointment. Pat drove my grandchild and me home. Friendly and a good driver. Wayne was my service agent. He had my paperwork ready and called me with an update at 3 pm just as he promised he would. My car was ready when Wayne said it would be. He explained the invoice (no charge for warranty and recall work) and brought my car to the door. Who could want for more?!?! Thank you. More