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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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January 08, 2021

I was going to another local dealership, but Yark has gained my business with their great services and ability to work me in their schedule. I will tell all of my friends about your great services. More

by ADRIA_ALLEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Warner
Jan 11, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

I came in for an alignment & car now drives worse than before. right front wheel wobbles & now pulls. It didn’t before I came in More

by LBIGELOW
Recommend Dealer
No
Employees Worked With
Wayne Haley
Jan 11, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. You originally came in for an alignment after hitting a pothole, other than maintenance there could be several issues undetected, such as a slightly bent rim, suspension component, etc. that may need further diagnosis. Please contact us at 419-842-7832, at your earliest convenience to schedule an appointment for a complete diagnosis. We look forward to hearing from you and working towards a resolution.

January 08, 2021

Thank you for keeping my car in excellent shape , giving me the certainty that while i drive my family: husband, children, grandparents, to their destinations ( no matter how far ) that we will be safe and More

by SHAWAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie , Matt Warner
Jan 11, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

I was the first appointment of the day and was done in under 45 minutes. Stephanie was most pleasant, and I have no complaints. I will get my next oil change at Yark. More

by rhadley5613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, the service manager (?) was very nice., Stephanie Jarvis
Jan 11, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 07, 2021

The 2020 Jeep Cherokee is my third car from this dealership. Very happy with the customer service provided. The physical installation is clean and organized. More

by victor.reveron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Jan 11, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

January 07, 2021

This was the 36th oil/filter change on my 2009 Jeep This was the 36th oil/filter change on my 2009 Jeep Grand Cherokee, all of them at Yark. The greater majority of them have been pre purchased. This More

by mikevalerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names
Jan 11, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your feedback because it allows us to focus on areas in which we need to improve! We apologize for your most recent experience and hope to serve you again in the future!

January 06, 2021

Your technicians either need to follow the checklist or get some additional coaching. There is absolutely no reason why a customer should get a vehicle back that isn’t working properly. Verify the work and More

by clancast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sue Emery
Jan 07, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback and had a meeting with the appropriate department, team members and proper management to ensure something like this does not happen again in the future. We value you as our customer and hope that you will allow us another opportunity to serve you and gain your trust back in our company.

January 05, 2021

From sales to service they do a great job. The helpful and professional folks that work here makes every visit enjoyable. This was my 1st vehicle purchased from here but it won't be the last. They've made More

by SICAMUS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Swonger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Axe
Jan 06, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 05, 2021

This is a follow up visit from an earlier oil change and tire rotation. The start stop system needed to be troubleshot. Error codes were reviewed and repair made... More

by KAM55
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Jan 06, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 01, 2021

Experience was not well due to lack of communication between your departments even tho I came the day prior to drop off my vehicle and More

by DUPLERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fourth desk inside. I don’t remember names
Jan 05, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We truly apologize that your experience has left you feeling anything other than completely satisfied. Your satisfaction is our #1 priority and your concerns are important to us but unfortunately we are unable to find anything under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you and working towards a resolution.

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