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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
631 Reviews

631 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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January 14, 2021

Had a pleasant experience staff was quick friendly and knowledgeable about what was needed. I would highly recommend Stephanie, she was a great help so early in the morning More

by david.perkins03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Jan 14, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

Honest, reliable, efficient. I can always count on Zack to get my work scheduled and Chris the mechanic to make sure everything is running efficiently. Outstanding service department! More

by Gloria B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Stokes, Chris the mechanic!
Jan 14, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

Had our Pacifica in for updates on the software for our transmission and to check overall performance. Chase Atkins was our service tech and did a fine job. He was kind and thorough by following up with te More

by Khales1
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Jan 14, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

Always quick and efficient. Would definitely recommend using them for all your maintenance needs for you vehicle. Friendly and professional service. No high pressure sales that I have encountered. More

by RMERRITT511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Jan 15, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

They were very helpful and took care of my issue quickly. They provided excellent and prompt customer service. Thank you for providing excellent customer service. More

by TABBATHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Jan 15, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

Enjoy dealing with this dealership, but the girl that answered the phone told us we didn't need an appointment for are issue. Not true More

by dthomas2562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Jan 15, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

January 14, 2021

My car needed to be serviced for a factory recall. As always, the appointment went as planned and my car was ready when promised. The staff is always friendly and kind. More

by JOOZIEGEDERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Stokes
Jan 15, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 13, 2021

This was a negative experience. I came Friday and they could not find the tool to remove my tire. Monday when I arrived I had to wait with little regard to the fact I had made multiple trips. The service More

by DSARASOTA1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Jarvis
Jan 13, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. When you stopped in for your appointment at approximately 5:30pm Friday, our parts department unfortunately already closed for the evening. The special tool that was needed was locked up in parts where we could not retrieve it at that time. We asked that you come back the following Monday and had your vehicle ready in approximately 20 minutes and charged nothing for labor. We truly apologize for any inconvenience this caused you and hope that you will allow us another opportunity to serve you again and gain your trust back in our company.

Jan 14, 2021 -

DSARASOTA1979 responded

The only reason my car was ready so fast was because I got upset. The team had no intention of completing the work on my car in a timely manner.

January 13, 2021

I made the mistake of scheduling for 5pm. I think the staff were flustered. It was the end of the day and they were apologetic but were getting my filter mixed up with someone else to show me the wear on More

by Dcassavar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 14, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 13, 2021

The service department at Yark did a great job as usual with my recent oil change and tire rotation. Very professional and job well done! More

by VERLDYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Schulze
Jan 14, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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