Yark Chrysler Jeep Dodge Ram FIAT
Toledo, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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I never felt pressured to buy. My sales person, KC Snyder, and Ramon-in financial, were so kind, patient, and helpful. They made sure all of my questions were answered. Snyder, and Ramon-in financial, were so kind, patient, and helpful. They made sure all of my questions were answered. More
"Service experience second to none!" I made the appointment on line for Brakes. Ben met me when I brought the car in. Told me when it would be done. Called me to tell me the car was ready I made the appointment on line for Brakes. Ben met me when I brought the car in. Told me when it would be done. Called me to tell me the car was ready for pick up. All the work was performed and the car was sanitized and ready to go. Service experience was second to none! More
Great customer service, in and out in no time!! Ordered my soft top and got an oil change at the same time. It was a win win! my soft top and got an oil change at the same time. It was a win win! More
Had to wait a while on the correct oil, but overall, Good! With the whole situation going on right now, they have removed walk-up appointments, but they were able to fit me in the same day which was convenient With the whole situation going on right now, they have removed walk-up appointments, but they were able to fit me in the same day which was convenient. The only issue with this service was the time taken. I was told 30 minutes, but that ended up being over an hour and a half due to not having the right oil on site. Outside of that issue, the service was great, and the gentleman who helped me was very good about updating me with status and walking me through the inspection documentation. More
Nicole was very friendly and helpful. She sold my husband the same car a couple months ago he said she did a great job so I should call her. When I called and told her what car I wanted she went right over the same car a couple months ago he said she did a great job so I should call her. When I called and told her what car I wanted she went right over and found it. After I bought it she even helped me set up my phone to my car and told me all the different buttons I need to know. I'm thankful for all her help and will tell anyone who is looking for a car to see her. More
Worth It My experience was good and Ernie Perez does a top notch job working with you and understanding what you need. I just wish the prep crew would do a b My experience was good and Ernie Perez does a top notch job working with you and understanding what you need. I just wish the prep crew would do a better job getting the vehicle ready. Should not have to take all the white crayon markings off and reclean the tires. Needs to take a little pride in their work. Just like if it was their own vehicle. More
Manipulative Sales Tactics Salesman was friendly and cooperative. Yark failed to follow up on repairing a windshield on a used vehicle so I will have to call, once again, to try Salesman was friendly and cooperative. Yark failed to follow up on repairing a windshield on a used vehicle so I will have to call, once again, to try and get it repaired as promised before purchasing. Finance Manager was personable but misleading and manipulative in sales tactics regarding extended warranties. Very unfortunate and will not return to Yark nor will I ever recommend them to family or friends. Calling to complain meant nothing to anyone and I was referred back to the same Finance Manager I didn't trust every time. Customer Service is clearly not at the top of their priorities. More
Oil change Knowledgeable, kind, help full, communicates, works swiftly to get the job done in a timely manor.. Making the appointment on line really helps save Knowledgeable, kind, help full, communicates, works swiftly to get the job done in a timely manor.. Making the appointment on line really helps saves the customer time. More
Informative Tom Duff has worked with me and my family in purchasing many Jeeps. I have just purchased my SIXTH Jeep from Yark/Tom Duff. Tom is reliable and very i Tom Duff has worked with me and my family in purchasing many Jeeps. I have just purchased my SIXTH Jeep from Yark/Tom Duff. Tom is reliable and very informative in the Jeep products. I recommend him as sales person to friends and family. THANK YOU TOM!!!! More