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Yark Chrysler Jeep Dodge Ram FIAT

Toledo, OH

4.7
2,554 Reviews
Visit Yark Chrysler Jeep Dodge Ram to explore our MASSIVE selection of new, used and Certified Pre-Owned cars, trucks, vans and SUV. Our Chrysler, Dodge, Ram and Jeep dealership in Toledo, OH, has stress-free auto financing, 110% Price Protection, and expert service technicians, so plan your visit today!
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6019 West Central Avenue

Toledo, OH

43615

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Showing 2,554 reviews

September 07, 2020

Communication was horrible, getting scheduled for accessories took forever, felt like a game trying to work towards a price. Had to contact the general manager in order to get answers in regards to p More

by DYKES1AE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Bopery
Sep 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have had a meeting with the appropriate department, team members and management to ensure this type of miscommunication does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

September 06, 2020

Once again returning my lease back to Yark. The service we get here is over and above any dealership we’ve ever been to. Our salesman Miguel is terrific. Every time we come back Miguel goes out of his way More

by KLKBOBKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and recommending our dealership! We look forward to serving you again in the future!

September 06, 2020

Everything went perfect. Contacted Steve Myers in advance and he had everything set up when I got there. The finance gentleman was also a pleasure to work with. The Rudolph Libbe incentive was also nice. The More

by John K
Recommend Dealer
Yes
Employees Worked With
Steve Myers
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 05, 2020

Brett worked hard to get just the right vehicle at the right price for me. I had my new truck home within 24 hours of starting to look. More

by BRANDEBERRYRICK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Forster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 05, 2020

Good quality work for the price. I was surprised that the tires I had balanced so nicely since the tires we big and have aggressive tread. My headlight still works perfectly too More

by zshane48
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Haley, Chase Atkin, Frank Gough
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 05, 2020

I recently got an oil change and was told my carbon air filter and cover was missing. Which was odd because I’ve only got service done at yark. I was told my fluids were filed but when I checked my Coolant More

by SANAIGNTANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
New employee
Sep 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize your experience has led you to leave us a negative review. Customer satisfaction is our main priority and have forwarded your concerns to proper management for further information. Please know that we have had a meeting with the appropriate department and team members to ensure something like this does not happen again. Our manager will be reaching out to you to speak with you further about your experience and work towards a resolution. We hope that you are satisfied with the outcome and will be able to update your review accordingly. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future If there is anything more we can do, please let us know!

September 05, 2020

I was very disappointed on Wednesday when i came for my regular service. i arrived at 1030am and left at 420pm. the work was done though but there was no communication about why it was taking long to have More

by ALVINKIBET59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have had a meeting with the appropriate department, team members and management to ensure this type of miscommunication does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

September 05, 2020

Our experience went very well. It seemed that every attempt was made to see that our deal was made, and that we were comfortable with the final deal struck. Corey M. And Adam M. Were very friendly and More

by tfdonley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mallet, Corey Morris, Chase Atkin
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 04, 2020

The Service Department at Jim Yark on Central Avenue is the best in the city. All employees are polite, knowledgeable and explain what needs to be done in language customers can understand. More

by jfegley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery, Chase Atkin
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 04, 2020

Brian Alexander is a extremely talented and very friendly salesman. Very low pressure and will do any and everything to make sure you get into the vehicle you want. More

by KEVW0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rohrs
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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