Yark Chrysler Jeep Dodge Ram FIAT

Fast, friendly service. Straightforward description of the issues and steps taken to fix them. Comfortable, clean waiting area. I feel good about bringing my Jeep to Yark. the issues and steps taken to fix them. Comfortable, clean waiting area. I feel good about bringing my Jeep to Yark. More

Chase was excellent help!!! Treated me with respect! thank you! The service was quick & with quality! I would recommend Yark to everyone they take care of you. thank you! The service was quick & with quality! I would recommend Yark to everyone they take care of you. More

I was extremely pleased with my customer service and repair work done at Yark Automotive yesterday, Wednesday September 16th, 2020. Wayne and Dennis were amazing. repair work done at Yark Automotive yesterday, Wednesday September 16th, 2020. Wayne and Dennis were amazing. More

Great customer service from start to finish! When we couldn't get the Wrangler we wanted they went above and beyond to ensure we could have one made to satisfy our needs. couldn't get the Wrangler we wanted they went above and beyond to ensure we could have one made to satisfy our needs. More

Tim was great they had it done same day only reason I gave 4 stars is I had to pay for a rental I didn't even have for a while day .... 35$ is alot considering I always get my work done here. gave 4 stars is I had to pay for a rental I didn't even have for a while day .... 35$ is alot considering I always get my work done here. More

My visit went great as always, Iive in Marblehead Oh and for the past (8) years I have you folks do all my auto (jeep) service work. Zach did a great job the same as Angie and Mike. In other words I am a for the past (8) years I have you folks do all my auto (jeep) service work. Zach did a great job the same as Angie and Mike. In other words I am a happy camper and that hour drive to and hour back is very well worth it. More

Nicole made buying a New Ram 1500 a Easy Process.. She was very Knowledgeable about the Process as well as the Ram Truck Experience. Thank you.. was very Knowledgeable about the Process as well as the Ram Truck Experience. Thank you.. More

Chase was patient and accommodating - working to find resolution at hand. Susan was very impressive in her communications and moved my appointment up early for me when she realized the issue. I was i resolution at hand. Susan was very impressive in her communications and moved my appointment up early for me when she realized the issue. I was impressed and pleasantly surprised with Susan! More

Called to schedule an appt and received a same day appt. Clean facility, and very friendly people. Brandon was awesome! Great gentleman representing your company! Clean facility, and very friendly people. Brandon was awesome! Great gentleman representing your company! More

The service I received was not acceptable. The vehicle needed front-end repair and touch-up to several chips and scratches (some of which were the result of careless treatment at Yark on a previous visit) needed front-end repair and touch-up to several chips and scratches (some of which were the result of careless treatment at Yark on a previous visit). All of the spots were carefully documented by a Yark employee with me as we walked around the vehicle. Yark kept the vehicle for over a week and when it was returned the major repair had been done beautifully but none of the other issues (chips and scratches) had been taken care of in the same way. The deep wheel well scratches that Yark did. on a previous visit were untouched, the chips to the hood (stones) looked like a kindergartner did it! Moreover (!) there were new surface scratches! Unbelievable! Jim knew we were moving and this was the last opportunity to take care of it. When Willie dropped the car off he saw the condition of the blemishes that he had meticulously documented. My husband and I were more than disappointed at how this beautiful X5 was treated. WHY didn’t the body shop handle the blemishes??? They clearly know how. Who did the sloppy work and altogether missed several noted blemishes?? Unbelievable! Now we live in SC and will need to find someone to undo the blobby smudged touch ups done to the hood and back hatch and redo them as well as the two deep cuts on each rear wheel well from some machinery at Yark. Previously I had to send /take the vehicle repeatedly to fix a voice command computer issue because they simply were not listening to what I repeatedly explained to them. FINALLY, they believed that there was a problem (not that I had the window down or something ridiculous) and fixed the problem. It should never have taken multiple visits that resulted in scratches and hundreds of added miles on the car. Substandard service even if it was a Kia dealership - sickening when talking about an $80k vehicle! More