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Yark Chrysler Jeep Dodge Ram FIAT

Toledo, OH

4.6
2,535 Reviews
Visit Yark Chrysler Jeep Dodge Ram to explore our MASSIVE selection of new, used and Certified Pre-Owned cars,trucks, vans and SUV. Our Chrysler, Dodge, Ram and Jeep dealership in Toledo,OH, has stress-free auto financing, 110% Price Protection, and expert service technicians, so plan your visit today!
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6019 West Central Avenue

Toledo, OH

43615

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Showing 2,535 reviews

May 18, 2023

Customer service is lacking. Went 3 days with no update. Difficult to get a call back. Couldn’t get a loaner so I was without a car and no updates. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Customer satisfaction is our top priority and appreciate you bringing this matter to our attention giving us the opportunity to look into this further. We have forwarded your concerns to proper management and would love the chance to speak more to you about this, but unfortunately we are unable to find any information under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? Who did you work with? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

May 16, 2023

Great experience with Brett. Straight forward deal negotiation that we handled over the phone. Will be giving them a call when next car comes off lease this year. More

by Dwolff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Forster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

Great work…difficult to schedule. Plus last service in Jan..problem not solved. Responded to the review email..got no response back. More

by ndavis4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin O'Connell
3.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

I had a great experience at the yark dodge and jeep dealership and James Hickok is a awesome salesman, and I would recommend him to anybody and he make sure your taking care of and he is very helpful a More

by Kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hickok
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

James was the easiest person to work with. Very honest and fair. He makes you feel like family. Will definitely use him again for any car buying needs. He put me in Army boots in 2007 when I w More

by healy1818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hickok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mildenberger 5 Stars
May 06, 2023

Great service department. Great dealership. Have been going to Yark for over 20 years. I would not go anywhere else. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

My appointment was handled very efficient ly . The young man who handled my appointment was very courteous and knowledgeable . More

by KMByers55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Rosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

April 20, 2023

The fastest service center that I have experienced in a long time. Got me in before my scheduled time, did the inspection oil change and headlight replacement in around 45 minutes. Great communication th More

by A Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leonhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle with scheduling five stars, Ty Zieroff
Apr 25, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

March 29, 2023

Thank God for Ernie Perez! Our vehicle was in Yark Collision repair for 4 months. Insurance only covered 45 days (rental) . Ernie made sure we had a vehicle to use for the rema More

by ACEgggg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Papalexis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This review is for Yark Collision NOT Service.
Mar 30, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention allowing us the chance to look into your concerns further. We understand that you have been in contact with our manager and hope that all issues and concerns have been addressed at this time. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you.

February 26, 2023

The dealership did not stand by listed price. When I offered to purchase the vehicle for the listed price and showed them what it was listed for on cars.com, they then changed the price on cars. More

by briancanter3
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jim Wesolowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize your experience has led you to leave us a negative review. Your satisfaction is our top priority and have forwarded your review to proper management for further information. Our market based pricing is explained online with our inventory. We try our best to make it clear to each of our customers through our base statement, that we rarely discount the price of vehicles because of live market pricing. We eliminate the back and forth negotiating by making sure we have some of the best prices in the market, the internet does the negotiating for you, so to speak. Please know that we do try to serve our customers the best we can and sincerely apologize for any miscommunication that has happened.

Feb 27, 2023 -

briancanter3 responded

Please note that I did not try to negotiate the price. I was willing to purchase the vehicle for the price listed of $42,995. I also do not like the old school negotation process and that is why I used Cars.com. After refusing to sell the vehicle for the advertised price, Yark raised the price on Cars to $45,995 which is what they offered it to me for after not standing by the original listed price.

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