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Yark Chrysler Jeep Dodge Ram FIAT

Toledo, OH

Overview
Employees
Reviews
Vehicles
4.6
2,549 Reviews
Visit Yark Chrysler Jeep Dodge Ram to explore our MASSIVE selection of new, used and Certified Pre-Owned cars,trucks, vans and SUV. Our Chrysler, Dodge, Ram and Jeep dealership in Toledo,OH, has stress-free auto financing, 110% Price Protection, and expert service technicians, so plan your visit today!
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6019 West Central Avenue

Toledo, OH

43615

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Showing 2,549 reviews

September 28, 2020

It took 5 trips to the dealer ship for my 500x to be fixed. So far, the issue has not returned. My wife really likes the car but she needs the all drive to function in the ice and snow. Only time w More

by athome1059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! Customer satisfaction is our top priority and want you to have a great ownership of your vehicle. You can be assured that your feedback has been shared with the appropriate department, team members and proper management. We appreciate your business and please let us know if there is anything more we can do.

September 28, 2020

I liked the customer service of the staff and how thoroughly they checked out my vehicle. Also the staff was very friendly. Thank you for your service. More

by QUELLEQUELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

PAID $700 TO HAVE MY CAR FIXED TO BRING IT RIGHT BACK FOR THE SAME EXACT PROBLEM I AM NOT HAPPY ABOUT THAT AT ALL More

by REIDMEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Wandtke
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your concerns with the appropriate department, team members and management to ensure this does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

Sep 29, 2020 -

REIDMEONE responded

Tim called me with the diagnostic and the price and I asked would that fix my car he said yes that was why I said go ahead and fix it. Now that I paid you guys $700 and THAT DIDN'T FIX THE PROBLEM it's very kind of him to back pedal and say there's intermittent problems. As I said maybe he should have made that clear in the beginning instead of giving me a definite yes. I understand that my car has 200,000+ miles on it but he shouldn't have answered me so sure if he wasn't. It's like say what ever you need to get my money now I'm on my own.... THANKS A LOT.

September 28, 2020

My service was fast and my customer service professional was very helpful and relayed information to me in a fast and professional manner that was helpful. More

by WILLIAMS110285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

Great service - friendly and knowledgeable service staff both Zack Stokes and Sue Emery. I don't have twenty five words just that. ok ok ok More

by kathy.batdorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Stokes, Sue Emery
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 26, 2020

Excellent customer service, not a long wait time, very clean and professional, and my service guy Brandon was awesome! I'm glad that I bought my vehicle from yark! More

by CELESTE_DOUGLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
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Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 26, 2020

I have bought my last three new car from Yark, but because of the service I received I will never purchase from them again. My sales Person who said he would handle any service issues I had did not ev More

by MARKMICHALSKI
Customer Service
Recommend Dealer
No
Employees Worked With
Scott Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. First and foremost, we want to apologize for your recent experience with any service issues. We want to make sure you are 100% satisfied, not only when you purchase your vehicles, but throughout your entire ownership. With that being said, we would be happy to assist with any further issues you may have with your current vehicle. Do you know the name of the person you were attempting to contact, so that we can review this with them? It does look like you dealt with Clayton on your previous vehicle, however, he is no longer with the dealership. At your earliest convenience, please contact our General Sales Manager, Ryan, at 419-842-7624. We look forward to hearing from you and working towards a resolution.

September 26, 2020

Excellent and professional people to work with. Friendly very quick. Knowledgeable, helpful. Just flat out awesome. These two will be getting all my business for sure More

by DANIEL.GADILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
Angie Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Culver
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Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 26, 2020

Tyler was great at helping us find the van our family needed. He was kind and cordial. The finance department guy was very arrogant and pushy. More

by SAM09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Miller
Other Employees : Tyler Rayford,Jason Miller
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Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

September 26, 2020

Great staff. Very professional and extremely polite. Before leaving, your staff went over every procedure performed on my Jeep. Everything explained to my satisfaction. Thank you. More

by johnwill2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling, Joe Axe
Report | Print
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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