Yark Chrysler Jeep Dodge Ram FIAT

When I recently brought my car in for service work they fixed it under a warranty call it would not have happened had they use the parts they ordered in my vehicle instead of taking them and putting them i fixed it under a warranty call it would not have happened had they use the parts they ordered in my vehicle instead of taking them and putting them into another vehicle after I made an appointment to bring my car in for recall work I was very upset my car broke down and I was without my car for two days cost me $75 for a tow to have it brought to the dealership I did not ask for reimbursement I didn't figure they would reimburse me for the tow but they should not sure if I will ever return to your dealership for anything again service department treated me very well this time the first two times in there not so well especially when they gave my parts that they ordered for my car to somebody else to put in their vehicle and parts were not there when I brought the vehicle in for repairs to say that I was upset was an understatement they never attempted to contact me again about replacement parts that we're on recall order each time I called I was told service department would call me and set up an appointment time for me to bring my car in once the parts arrived because of what happened the time before and nobody ever did after me calling in multiple times trying to set up an appointment I don't like being lied to your dealership has lost my trust and I am a retired Chrysler employee I will have to go elsewhere I guess if I want to purchase another vehicle or even get service work done now if the dealership would like to reimburse me for having my vehicle towed to Yark Automotive I might reconsider that cost was $75 from Throne Towing turns out the alternator was burnt out a 2013 Dodge Charger it also fried the battery that I had in it More

Ross and his team of technicians corrected my Z4 BMW problem. I’ve been to another car repair shop five times with poor results. Ross is very helpful and friendly! Winner! Dr Miller problem. I’ve been to another car repair shop five times with poor results. Ross is very helpful and friendly! Winner! Dr Miller More

I had a battery replaced 1/2017 at Yark Toledo Express Lane. The battery went bad this month 11/25/20. I called and was told by the service rep the battery has a 36 month warranty. I asked if I could bri Lane. The battery went bad this month 11/25/20. I called and was told by the service rep the battery has a 36 month warranty. I asked if I could bring the battery in since my Jeep was not mobile due to the battery dying. I was told yes, I could bring it in; Jay from Express lane had my battery tested through parts. I was told by Jay the battery tested bad......now I have to bring my Jeep in to get diagnosed to make sure it's not something else that ruined the battery........ So now I will be inconvenienced even more to make an appointment with service, have no car for a week because you are booked out in order to get a xxxx battery that should be under warranty. Unbelievable... Thanks for the many bad memories of dealing with Yark Auto in Toledo. I have dealt with other places and they have always kept to their word and a warranty is a warranty with the battery. I should have known better than to purchase the battery at Yark Toledo. More

Quick oil change! I’m and out in under 45 minutes. Jay was friendly and helpful in explaining what was done and what didn’t need to get done. was friendly and helpful in explaining what was done and what didn’t need to get done. More

It was very clean and organized. We were treated well and Derek was very friendly and informative about the Jeep’s. Processing the paperwork was quick and efficient Derek was very friendly and informative about the Jeep’s. Processing the paperwork was quick and efficient More

Very friendly, competent , thorough and efficient. I was very pleased with the overall experience right down to the cleanliness of the shop and waiting area very pleased with the overall experience right down to the cleanliness of the shop and waiting area More

Horrible service department!!!! I realize it was before a holiday however the person i was originally working with went on vacation. My service order was lost, When I picked up the car I had to return same d holiday however the person i was originally working with went on vacation. My service order was lost, When I picked up the car I had to return same day for an issue. Three days after I picked up my car I got a call to come and pick it up the car. Phone calls not returned More

Zack did a great job of getting my car in and getting it fixed in a timely manner. Everything was great and I would highly recommend! fixed in a timely manner. Everything was great and I would highly recommend! More

We had a very enjoyable experience and Jared was able to do everything we needed to get us into the right vehicle for our family. He went above and beyond. he made the transition between an SUV and a miniva do everything we needed to get us into the right vehicle for our family. He went above and beyond. he made the transition between an SUV and a minivan quick and painless. We will definitely be sending our friends and family to you in the future. More

Still dealing with tire sensors that were promised to be fixed. Took truck back in to fix this issue. Dealer said was repaired with new tire sensors. On the way home low tire pressure sensor came on. I fixed. Took truck back in to fix this issue. Dealer said was repaired with new tire sensors. On the way home low tire pressure sensor came on. I checked tire pressure and front tires were over 50 Lbs each and rears were over 40 LBS each. Now in the previous repair I was told tire sensors were replaced. I never knew the recommended tire pressure was over 50 LBS. Seems to me they just put air into the tires to get sensor fault to reset. Terrible service from this dealer, but will continue to return truck until this problem is fixed. More