Yark Chrysler Jeep Dodge Ram FIAT

Scott was totally committed to find the right vehicle for my wife and I. He took the time to have the vans waiting for us to test drive. He was very informative about options and all models available. All ya my wife and I. He took the time to have the vans waiting for us to test drive. He was very informative about options and all models available. All yark personnel were friendly and made the buying experience as good as it gets. It would be a mistake for any one looking for a vehicle to bypass this dealership. More

Although I didn't purchase my Sebring at Yark, I have taken it to Yark for service since day one. I have been 100% satisfied with both the quality of service and customer service. The car I own is a Chry taken it to Yark for service since day one. I have been 100% satisfied with both the quality of service and customer service. The car I own is a Chrysler Sebring Touring, 2006. I bought it with less than 20,000 miles on it, and some factory warranty left. I had to take it in for repairs within 5 months of owning it, and many, many repairs more within the first year. I purchased an extended warranty based on this experience, and spent the next year and a half having the car repaired. So, I spent my first 3 years of owning this car with it in the service garage more than on the road. In all of my poor experiences with the car itself, I have always been happy with Yark Service personnel. This time Rob Lopinski was the service staff in charge of my case. He did an exceptional job - above and beyond. He was responsive to my inquiries and kept me updated on the progress of repairs. Not only that, but he was responsive to my unhapppiness with Chrysler itself, and he found a replacement part at a discounted rate - also with a lifetime warranty on the parts. Wonderful! Especially considering one of the parts had been replaced 3 times in the last 2 years alone. I am so very grateful to him for that!! He also was very considerate in the overall charges by reducing them lower than the original quote. THAT is true customer service - being sensitive to the unhappiness of a customer and then turning around and doing everything possible to help them out. Thank you Rob Lopinski!!! I will definitely request him from now on!! Now, if I could just get the same customer service from Chrysler itself - Yark could definitely teach Chrysler about customer service. Thank you! More

We were in the market for a new Town & Country. I called Rob and told him which one I wanted but that I had to work til 6p on New Years Eve but really wanted to get the van that day. Rob came and p called Rob and told him which one I wanted but that I had to work til 6p on New Years Eve but really wanted to get the van that day. Rob came and picked up my current van at my office and brought me the one I wanted so I could test drive it a little bit. By the time my husband and I got to the dealership Rob had the info worked up on my trade and prices ready for me. Rob took that extra step to make sure that I was able to get what I wanted when I wanted. Thanks Rob!!! More

We had the best experience with Yark, especially with Matt and Dave. We have now purchased two vehicles through Yark and will continue to buy our vehicles from there! Would recommend to anyone! Great dea Matt and Dave. We have now purchased two vehicles through Yark and will continue to buy our vehicles from there! Would recommend to anyone! Great dealership More

I was given every bit of attention as I would expect while considering the purchase of a vehicle. I was shifted from organization to organization (sales, accessories, finance) with little or no delay. V while considering the purchase of a vehicle. I was shifted from organization to organization (sales, accessories, finance) with little or no delay. Very pleased with the prepping of my Rubicon and the fact that Steve personally filled the tank. I was expecting far less as that has been my experiences with some other dealers. Thank you Steve and the whole team at Yark. More

January 30, 2014 My husband and I made a purchse of a January 30, 2014 My husband and I made a purchse of a 2014 Dodge Durango during the month of Januray and we could not have been happier with our ex January 30, 2014 My husband and I made a purchse of a 2014 Dodge Durango during the month of Januray and we could not have been happier with our experience at Yark and our salesman, Mike Knurek. We were in the market for a new vehicle but were still undecided as to what we were going to purchase. Mike was very knowledgeable and showed us several vehicles and their options and worked to find us exactly what we were looking for and stay within our price range. We had some great conversations and he took a lot of time with us. He answered all of our questions and we were treated as though our satisfaction was his main priority. We were not rushed, there was no pressure, and it only mattered that we were happy with the vehicle that we were about to buy. Financing was a snap and the staff that was there that evening, were all very friendly. This was our first purcahse from Yark Automotive and it was a great experience because we had a top notch salesman. Mike Knurek..... you're the best and we will always refer anyone we know in the market for a vehicle, to you. Thank you! John and Cathy Molnar More

We purchased our new 2013 Wrangler from Yark in June 2013. In November the check engine light came on. It was nearly impossible to reach the service department. The phone would ring and ring and no o 2013. In November the check engine light came on. It was nearly impossible to reach the service department. The phone would ring and ring and no one would pick up. No one would return our calls. We finally were able to make an appointment. We were told the appointment would take 30 - 45 minutes. When I arrived I was told it would be hours. Yark's driver took me home. I specifically left my phone number with Robert Lopinski. Instead of calling me, he called my husband and said that the part was not in stock, if the part could be delivered, maybe my truck would be ready the next day. We were to have a loaner car if our truck was in the shop over night. He refused that option. He then called my husband again to say that this is a known problem with the Jeep, all the parts in the warehouse are no good, and he could not tell us when the truck could be fixed because Chrysler was working on fabricating a good part to replace all the defective ones made. He said that if he replaced the part with one from the warehouse that it would just go bad again. He said to just drive the truck with the check engine light on. I went back to pick up my truck. I asked Lopinski about the situation. His reply "I already told your husband, just go do the paperwork" and he walked away from me. This is my truck and I gave him my phone number and I now understand that he can't be bothered talking to me. I did go into the office and the receptionist was reading the order saying that I was informed about the call. I said I wasn't because Lopinski said he talked to my husband. She was kind enough to go over the service invoice with me. At one point during that, Lopinski stormed into the office and again said "That is not necessary, I already went over that with her husband!" I am shocked and appalled by his behavior. I was horribly embarrassed and furious! We tried to reach the general manager at Yark, left several messages, and to this day none have been returned. Chrysler suggested Charlie's Dodge. We set up an appointment. The part was replaced. We have had no further trouble. No one at Charlie's heard of what Lopinski was saying about the part being bad. They had the part in stock, I have been driving the truck for several months now and all is well. They were very polite, professional and appreciated our business. Just the exact opposite of what we experienced at Yark service. More

Mike was fantastic! After the sales man we spoke to the night before at the used side, we were thinking we would probably not buy here (or at least not from him) but we dealt with Mike the next day and wer night before at the used side, we were thinking we would probably not buy here (or at least not from him) but we dealt with Mike the next day and were beyond happy with his service! We highly recomend him and Yark now! Thank you so much! More

Scott has always treated me, my family, and any friends I send to him with care and respect. He maintains his professionalism from start to finish all while ensuring the experience of purchasing is informati send to him with care and respect. He maintains his professionalism from start to finish all while ensuring the experience of purchasing is informative and fun. I would, and have, recommended Scott and Yark to many of my friends and family. With salesmen like Scott readily available even after my numerous vehicle purchases, I plan to continue to purchase through Yark. More

I have bought 3 vehicles now from this dealer. My experience recently was excellent. I made contact with the sales person and expressed my interest and my requirements ahead of time. Jerry went to wo experience recently was excellent. I made contact with the sales person and expressed my interest and my requirements ahead of time. Jerry went to work looking for the best deal he could possibly do. Which he did, based on the homework I did on the overall deal. I also had a great experience with the financial team, there was no after-sales pressure to buy additional warrantees, which I understand need to be reviewed as part of the process, there was no real pressure there. This was a good experience and I would recommend this dealership and salesperson to anybody. Good, honest people trying to do the right thing. I was also sole a Nissan, which was not a selection in the above question. Either way, I am very happy with the new vehicle. More