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Yark Chrysler Jeep Dodge Ram FIAT

Toledo, OH

4.6
2,554 Reviews
Visit Yark Chrysler Jeep Dodge Ram to explore our MASSIVE selection of new, used and Certified Pre-Owned cars,trucks, vans and SUV. Our Chrysler, Dodge, Ram and Jeep dealership in Toledo,OH, has stress-free auto financing, 110% Price Protection, and expert service technicians, so plan your visit today!
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6019 West Central Avenue

Toledo, OH

43615

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Showing 2,554 reviews

February 03, 2021

Salesman was absolutely wonderful!!! He was thorough and helpful. We couldn’t have worked with someone better! Finance portion was a little too high pressure. More

by bbx87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Swonger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Davis
Feb 04, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

February 02, 2021

It was a great place was very freindly. The representative was very knowledgeable and was willing to answer all my questions. They gave me a free rental was very helpful. More

by RONM64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Feb 04, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

February 02, 2021

It was the best experience buying a vehicle, this was easy fast, the salesman was courteous and very knowledgeable. I will continue to go back to yrak More

by 44TIMOTHY.KRUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Myers,Rob Rohrs,Adonis Simpson,John Young
Feb 04, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 31, 2021

My issue was not resolved on a brand new Jeep! They basically wiped their hands of the situation to make my car right. I was told to take it to Belle tire by Yark. They told me unless I purchased a n More

by SUSAN.JEEP.HALL
Customer Service
Recommend Dealer
No
Employees Worked With
Wayne Haley
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We inspected your vehicle thoroughly and found it to be mechanically safe and sound and found no issues. Your tires likely have a flat spot and should go away with normal driving. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future.

January 31, 2021

I had a seatbelt problem and theyntold me to come in right away where other places couldn't get me in for weeks. Ordered the part I needed and got me in and out as quickly as possible and when they didn More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Warner
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 29, 2021

Yark is great. Omar has taken care of us now for two leases. He is very respectful courteous and very thorough. we leased exactly what we wanted make color and year. He is a big part of the reason why w More

by melvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rammuny, Adam Mallett
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 29, 2021

Corey Morris is the man. He's attentive, and made my buying experience a pleasure. Great deal!!!! Great salesman.Thank you for everything. Mr. Don Jones More

by DJAY110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Morris
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 28, 2021

This is my fifth or sixth car I have bought from Dave Lauder. He is very knowledgeable and helpful. He always follows up in a few days. More

by C1j9r6l1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lauder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kern-Blystone
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

January 28, 2021

Sales rep was gone most of the time assisting other customers while working with me. It took forever to get me out of there. Traded in my vehicle they try beat beat me down hard and tried to get the ca More

by ALTONGROUPINC
Customer Service
Recommend Dealer
No
Employees Worked With
Tyler Rayford,Jacob Zieroff,Tim Duncan
Jan 28, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We truly apologize that your experience has left you feeling anything other than completely satisfied. Your satisfaction is our #1 priority and your concerns are important to us but unfortunately we are unable to find anything under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you and working towards a resolution.

January 28, 2021

We bought a 2015 Ford Fusion at Yark and worked with Mel Knapich. After the vehicle we paid for we walk out to get the vehicle and Mel handed us one key fob. When he was asked about the second key fob he st More

by KAR_TRU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mel Knapich,Anthony Okdie,John Young
Feb 01, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your review to proper management for more information. We sell the vehicles the way they are traded in. Unfortunately, if the vehicle comes in with one key, we can only give one key, and the car may also come without an owner’s manual, as well. If we added those items we would incur an extra cost which, in turn, would make the price higher on that vehicle. We try our best to make it clear to each of our customers through our base statement, that we rarely discount the price of vehicles because of live market pricing. We eliminate the back and forth negotiating by making sure we have some of the best prices in the market, the internet does the negotiating for you, so to speak. You may pay more somewhere else with the illusion you are getting a better price just because you were able to negotiate. Again, we truly apologize for any miscommunication that happened and value you as our customer and hope that you will allow us another opportunity to serve you again in the future.

Feb 01, 2021 -

KAR_TRU responded

Every thing that you said in your reply is blah blah to a customer. Like I said in the first rating I understand that used cars are sold as is and that is not my point. My point is that we were not told that there was only one key and no owners manual until after the vehicle was sold and to me that is very poor salesmanship and customer relations. So. will I change my rating? No.

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